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    Community Manager, North Carolina - Raleigh, United States - Kittl

    Kittl
    Kittl Raleigh, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We're currently in a growth phase and looking for people who can join us as soon as possible.

    Learn more:

    A little about us

    • Kittl isn't just another design platform: We're here to transform the way creators work, offering an intuitive platform as a competitive alternative to traditional design tools
    • Boasting millions of users only 2 years after launch: our users have created millions of designs on Kittl
    • Diverse team: 70+ team members from 22+ different countries
    • Product-led: Product managers, engineers, and designers are at the heart of Kittl
    • Funding: Kittl has raised more than $50M from some of the most prestigious investors in the world that also have backed companies like Slack, Dropbox and Figma.

    Your role at Kittl

    As a Community Manager at Kittl, you will be part of a fast-paced and test-driven marketing culture. Our marketing team consists of 8 people that drive our global expansion. In this role, you'll lead our community marketing efforts and be the bridge between our users and the product teams, gathering and reporting feedback through a variety of methods to shape the future of Kittl.

    What you'll do

    • Represent the community: Collect user feedback and be a voice for users, reporting to product and media teams on what users want to see
    • Problem solve: Quickly resolve issues and questions that arise within the communities, leveraging the Customer Support team for any additional needs
    • Networking: Build strong relationships with users to understand their needs and challenges
    • Assist the media team: Provide resources, tutorials, webinars, FAQs, create challenges, and answer community comments & questions
    • Event planning and execution: Host events that engage users and grow the Kittl community
    • Strategise: Track and analyze user engagement and come up with strategies for increasing user retention in communities

    What you'll need

    • Professional experience: 3+ years of social media management and/or community manager experience
    • Technical experience: graphic design background/experience required
    • Platforms: Intimate knowledge of community platforms (Discord, Facebook, Circle, Reddit, Patreon, etc.)
    • Apps: Intimate knowledge of social media apps (Instagram, TikTok, X, Pinterest, YouTube, etc.)
    • Communication skills: Flex your communication skills and 'IRL' public speaking
    • Events: Experience hosting live events, webinars, Q&As (event management and promotion)
    • Extras: Knowledge or background in SAS/cloud applications (Tech-Savvy)

    Interview process

    • Hiring manager interview
    • Take home challenge
    • Leadership interviews
    • Meet & greet with CEO

    Benefits

    • 30 vacation days per year for all employees
    • An allowance of 50 working days (or 10 weeks per year if you count weekends) of fully remote work from anywhere in the world away from your home base, as long as you maintain core working hours (12pm to 5pm CET)
    • Core working hours are 12pm to 5pm CET (EU timezone), with the rest of your working time being flexible so you can work in a style that suits you best
    • You'll be working with a truly product-led company with PM's, engineers and designers at the heart of the company

    At Kittl, we embrace diversity and value every team member's unique background, identity, and experience. We're all about respect, honesty, and inclusivity. Together, we create a safe and supportive work environment where everyone thrives. Join us on this exciting journey of making our company and product even better

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