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    Work Order Coordinator - Knoxville, United States - The University of Tennessee

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    Description
    Job Description - Work Order Coordinator - University Printing
    EY)
    Work Order Coordinator - University Printing


    EY
    Work Order Coordinator - University Printing
    MR 03

    JOB SUMMARY:
    Serves as the primary customer service role in the department.
    Enter print orders received via email and web to print order entry.

    Answer phone and email inquiries and assist walk-in customers with paper and bindery options, delivery dates, and questions about departmental UPM numbers and account numbers.

    Research and identify previous jobs, enter data and create orders in the print MIS to create job jackets.
    Check the status of current jobs and file completed job jackets.
    Receive and transfer customer print files to departmental servers for processing.
    Contact customers to pick up completed jobs.
    Collaborate with other internal staff to discuss and plan upcoming jobs.

    Assist and fill in for the Senior Procurement Specialist as needed to order paper and other supplies (ink, printing plates, binding supplies, office supplies, etc.).Contact vendors to obtain quotes and pricing for non-contract supplies.

    Code and allocate paper for print jobs. Complete receipting for cash transactions.
    Assist with monthly and annual inventory.

    MINIMUM QUALIFICATIONS:
    High School graduate or equivalent – Associate or Bachelor degree preferred.
    One year of experience in customer service and order entry.
    Experience with Windows based PC computers and Microsoft Office software - Outlook, Word and Excel.
    Ability to work independently in a fast-paced environment.
    One year of experience in printing or bindery operations preferred.
    Experience with Adobe Acrobat or Adobe Creative Suite (InDesign, PhotoShop, Illustrator, etc.) or other graphic design software preferred.
    Experience with various types of paper and other printing substrates preferred.
    Job

    Job

    Other Admin Asst/Secr/Clerical
    Primary Location

    Organization

    Organization

    University Printing
    Schedule

    Schedule

    Full-time
    Job Posting

    Job Posting

    Feb 23, 2024, 9:23:39 PM

    EEO/AA Statement / Non-Discrimination Statement


    The University of Tennessee is an EEO/AA/Title VI/Title IX/Section504/ADA/ADEA institution in the provision of its education andemployment programs and services.

    All qualified applicants willreceive equal consideration for employment without regard to, and willnot be discriminated against on the basis of, race, color, nationalorigin, religion, sex, pregnancy, marital status, sexual orientation,gender identity, age, physical or mental disability, or coveredveteran status.

    Inquiries and charges of violation of Title VI (race, color, nationalorigin), Title IX (sex), Section 504 (disability), ADA (disability),ADEA (age), sexual orientation, or veteran status should be directedto the.

    Requests for accommodation of a disability should be directed tothe campus ADA Coordinator.appropriate affirmative action office

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