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    IT OCM Manager for Sales and Corporate - Memphis, United States - Stryker

    Stryker
    Stryker Memphis, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Why join Stryker?

    We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting

    Who We Want-

  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
  • Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

    • What you will do-

    As the IT OCM Manager you will be responsible for contributing to the overall change management strategy and leading the overall change management approach and communications for an identified region and key stakeholders (Sales & Corporate Functions).

    As IT OCM Manager you will collaborate with the IT leaders to understand stakeholders, impacts, and then deliver OCM plans for key priority programs and build OCM competency within the functional area.

    Organization Change Management:

  • Drive the creation and execution of the Change Management planning for each release ensuring an aligned and cohesive approach
  • Drive alignment to the IT OCM playbook in regards to overall change strategy, tools and methodology including creating or revised these as needed
  • Lead OCM efforts to IT initiatives and programs within GQO
  • Collaborate with business owners and process SMEs to identify and document change impacts (business process, end user, and/or organizational impacts)
  • Assess the degree of impact, the scope of people impacted, and to define People mitigation plans accordingly
  • Define, drive, and track all People/Change mitigation actions to closure for IT and program
  • Identify change barriers for programs, identify mitigation actions (, lack of employee engagement, communication needs, organizational history, culture considerations, unfavorable program perceptions, and tangential projects), key stakeholders and influencers in the business by leading a stakeholder assessment
  • Ensure that business owners/ key program partners are aware of these findings and aligned
  • Drive leadership alignment between the program and within the businesses impacted
  • Lead organizational change readiness evaluation (via surveys or focus groups, for example), taking the timeline of key program activities and Go/No-Go decisions into consideration. This should be conducted in coordination with the Deployment Lead and direct reports.
  • Measure adoption of key changes
  • Lead the creation, maintenance, and execution of the deployment-specific communication plan in partnership with overall program communication plan that promotes end user and stakeholder buy-in
  • Identify key stakeholders, execute support analysis and provide feedback to the deployment and program teams.

    • Organizational Development:

  • Work closely and collaboratively with the IT Organizational Development (OD) partners to drive critical development elements of the OD strategy irrespective region(s)
  • Lead assigned training projects, manage workflow(s), and create general project timelines
  • Drive innovative learning methods and solutions to address IT development needs and deliver organizational development programs for assigned functions and/or projects

    • Communication:

  • Work closely with the IT Communications team to ensure alignment and support around OCM activities – this includes drafting communication strategies, approaches, plans, etc.
  • Develop key messages around upcoming changes

    • What You Need-

  • Bachelor's degree in Organization Change Management, IT, Business, Communications, or related field required.
  • 8+ years of overall work experience with demonstrated propensity to take on increasing responsibility and expanded scope required.
  • 5+ years of experience in the strategic communications/change management area required.
  • Experience and knowledge of change management principles, methodologies and tools required.
  • Change Management Professional and/or Project Management Certification preferred.

    • About Stryker

    Our benefits:

  • 12 paid holidays annually
  • Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
  • Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

    • For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

    About Stryker
    Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at

    Know someone at Stryker?
    Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page

    Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

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