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    Field Service Engineer - Niagara Falls, United States - Arrow Systems Inc

    Arrow Systems Inc
    Arrow Systems Inc Niagara Falls, United States

    1 week ago

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    Description


    We are looking for a motivated and experienced Field Service Engineer to join our team As a Field Service Engineer, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner.

    Arrow Systems, Inc. provides the latest in digital printing technology to the global market. As a FSE with Arrow you will have the opportunity to travel both domestically, and internationally.

    We have partners around the world and any applicant must be able to travel if needed.

    Willing to sponsor the right local candidate

    Duties and Responsibilities

    Supporting customers through technical and administrative activities

    Understanding customer needs and concerns

    Providing a high level of customer service

    Traveling to customer sites for installation and support

    Providing technical direction to the team

    Participating in the training of new team members

    Requirements and Qualifications

    Associates or Bachelor's Degree in Engineering or similar field

    Minimum of 3 years of experience in a field service management

    Excellent verbal and written communication skills

    Ability to effectively communicate with customers

    Strong problem-solving skills

    Ability to work independently

    Ability to work well in a team environment

    Strong organizational skills

    Ability to work under pressure

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