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    Call Center Supervisor - Baltimore, United States - Automated Health Systems

    Automated Health Systems
    Automated Health Systems Baltimore, United States

    6 days ago

    Default job background
    Accounting / Finance
    Description

    Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area.

    This is an onsite position.

    As aCall Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks.

    Qualifications for the position include:

    • Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
    • Minimum of two years' experience with call center operations required.
    • Strong PC proficiency (i.e., Microsoft Excel) required.
    • Associate degree preferred and/or equivalent job-related experience/training.
    • Bilingual language skills (i.e., Spanish) a plus.

    AHS is an Equal Opportunity Employer.

    Please visit our website for more information:

    www.automated-

    "The Enlightened Choice in Health Service Management"
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