- Responding to client support requests
- Contacting clients to find out the nature of the problem
- Troubleshooting client hardware and software issues and resolving in timely manner
- Installing and maintaining hardware and computer peripherals
- Installing and upgrading operating systems and computer software
- Troubleshooting networking and connection issues
- Proven work experience as Desktop / Server Support Technician
- Knowledge of computer hardware systems, chipsets, memory modules, and peripherals
- Experience with administering multi-domain MS Active Directory
- Abe to set up workstations within a Microsoft A/D environment
- Knowledge of popular operating systems, software applications, and remote connection systems
- Research, install, configure, and maintain, test and coordinate implementing Microsoft operating systems software and other vendor supplied software updates, upgrades and fixes in timely manner
- Troubleshoot, isolate, and replace operating system and server components, maintain systems at 99% uptime and reliability
- Must be willing to work onsite
- Working experience with VMWare technologies including vCcenter server, ESXi servers, virtual environment backup; and restore is a plus
- Working experience with setting up, maintaining and troubleshooting networking technologies like DHCP, DNS, etc. is a plus
- Preferred Bachelor's degree in Information Technology or work-related experience
- Core understanding of IT services such as Microsoft server technology
- Good understanding of production; system knowledge
- Detailed-oriented, adept at troubleshooting and resolving issues and defects
- Enthusiastic about customer service and have a passion for improving client satisfaction
- Demonstrated ability to manage complex, multidisciplinary projects
- Able to prioritize projects and multitask
- Must be a deep diver into complex technical issues
- Comfortable with asking for help when needed
- Problem solver; operates well in difficult situations
- Excellent verbal and written communication skills
- Understands the need for integrity and demonstrates awareness of ethical implications in all situations
- Must be willing to take initiative and not wait for manager to point out the issue to be resolved
- Must be a good communicator and have good verbal and written skills
- Must be able to work with 3rd party IT support and also corporate IT teams to resolve issues
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Desktop Support Specialist
3 weeks ago
HCL America Irvine, United StatesJob Duties: · Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area · Basic understanding of networks, Intel servers and telecoms · Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets · Provide hardware break/ ...
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Desktop Support Analyst
1 week ago
Altera Digital Health Inc. United States Whittier, United StatesAltera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technolog ...
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Desktop Support Specialist
6 days ago
Intratek Computer, Inc. Orange, United StatesIntratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leadin ...
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Clinical Desktop Support
2 weeks ago
Talent groups Signal Hill, United States**Role: Clinical Desktop Support / Clinical Field Support** · **Location: Signal Hill, CA (Day 1 onsite)** · **Mode of Hiring: Contract** · - Has responsibility and capability to work multi-platforms · - Works independently · - Interprets policies and applies experience · Applies ...
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Desktop Support Specialist
2 weeks ago
Broadleaf Results Inc. Irvine, United States**Position Summary**: · The Desktop Technician role is responsible for monitoring the ticket queue and work/resolve L1 tickets while assigning L2 tickets to the appropriate teams. The technician is also responsible for supporting the company end-user working environments, includi ...
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IT Desktop Support Analyst
1 week ago
Ashley Furniture Industries Colton, United StatesOur IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations in the industry · **IT Desktop Support Analyst**: · **Location: Location: Colton-CA**: Light travel when necessa ...
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Desktop Support Technician
2 weeks ago
Laiba Technologies Pasadena, United States**Title: Desktop Support Technician** · **Location: Pasadena CA (Onsite)** · - 8 years of experience in providing Deskside support with W10 and W8 support experience Flexible to work in any shift · - Maintain ownership of users' issue ensuring that they receive resolution within ...
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Desktop Support Technician
1 week ago
Teamware Solutions Rosemead, United States**Role name**: · System Administrator · **Role Description**: · Desktop citrix · **Competencies**: · Desktop Management - Infrastructure Services (IS) · **Experience (Years)**: · 4-6 · **Essential Skills**: · Desktop citrix · **Desirable Skills**: · Desktop citrix · **Country**: ...
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Field Desktop Support Technician
2 weeks ago
OSI Digital Irvine, United States**Position Title**: Field Desktop Support Technician (End User Computing) · **Location**: Orange County, CA · **Shift Time: 3 PM- 12 AM midnight** · **Role**: · **Essential Duties**: · - Manage End User Computing · - Desktop service operations with a minimum of 10 years of IT Ser ...
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Desktop Support Technician Ii
2 weeks ago
Heunets Inc. Riverside, United StatesJob Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local · **Job Types**: Contract, Temporary · Pay: $23.00 per hour · Expected hours: 40 per week · Schedule: · - 8 hour shift · - Monday to Friday · Application Question(s): · - Do you hav ...
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Desktop Support Level 2
1 week ago
i2vision Rosemead, United StatesAble to monitor the system performances at the device level. Identify and resolve the issues. · - Expertise on integrating aternity with other tools. · - Create and Managing automated reports. · - Setting up self-healing control · - Able to optimize workforce productivity. · **Jo ...
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4+yrs in Desktop Support
2 weeks ago
Padmastech Rosemead, United StatesRole : Desktop Support - Infrastructure Services (IS) / IT Asset Specialist · Client : TCS · Location :Rosemead, CA(Onsite) · Mandate Skills: IT Asset Specialist · Roles & Responsibilities: · IT Asset Specialist - IT Order Fulfillment team is responsible for receiving, processing ...
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Desktop Support Analyst Associate
14 hours ago
Northwestern Medicine Lake Forest, United StatesThe **Associate Desktop Support Analyst** reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation stand ...
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Desktop Support Technician- Bilingual in English
14 hours ago
OSI Digital Fountain Valley, United StatesEntry Level Field Desktop Support Tech · Role: Contract · Location: Orange County, CA Onsite/In-person · **Responsibilities**: · - Desktop support experience · - troubleshooting, configuration, software installation · - Experience with ticketing system · - Review onboarding reque ...
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IT Desktop Support
2 weeks ago
OSTechnical Irvine, United StatesJob Title: IT Desktop Support Technician · Pay: $30-35 per hour · Duration: 3-month contract role · Location: Irvine, CA · Overview: · Our client in real estate seeks an IT Desktop Support Technician. You'll troubleshoot hardware/software issues, primarily in Windows environments ...
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Desktop Support
1 week ago
AppLab Systems Inc Rialto, United StatesHi, · Hope you are doing good... · I am Baiju represented to Applab Systems, and I have an excellent job opportunity for you. Please find the below job description and if you are comfortable, please reply or contact me for further discussion. · Job Title: Desktop Support · Locat ...
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IT Desktop Support
3 weeks ago
InteLogix Huntington, United States Full timeOverview · This position is responsible for maintaining GC Services/Intelogix PC Systems, including installations, modifications, and repairs to personal computer hardware and software systems by performing the following duties. · Responsibilities · • Install, maintain, and suppo ...
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Field Desktop Support Tech- Korean Speaking
5 days ago
OSI Digital Orange County, CA, United StatesField Desktop Support Tech · Location: Irvine, CA/Fountain Valley, CA · Role: Onsite/ In-person · **Responsibilities**: · - Advanced desktop support experience · - troubleshooting, configuration, software installation · - Adept at M365, Windows, Active Directory, ticketing system ...
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Desktop Support Technician
2 weeks ago
Cynet Systems Yorba Linda, United StatesPay range: $23.00 to $25.00 · Job Description: · Responsibilities: · Provide customer facing end-user support that includes: · Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. · IMAC support including large scale/bulk office moves/re-stack ...
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Desktop Support Technician
1 day ago
Cynet Systems Yorba Linda, United StatesPay range: $23.00 to $25.00 · Job Description: · Responsibilities: · Provide customer facing end-user support that includes: · Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. · IMAC support including large scale/bulk office moves/re-stack ac ...
Desktop/Server Support - Chino, United States - PMC Global, Inc
Description
Position Title: Desktop/Server SupportReports to: CIOJob type: Full-timeFLSA: ExemptWork authorization: United States (required)Location: Chino, CACompany: Arctic Cooling Systems Purpose: Act as a entry to mid level desktop and server support administrator to support users with various technical issues. Gather and translate business requirements into system solutions, and work with higher level and 3rd party IT experts to design, implement and maintain systems for smooth operation. Must have basic understanding of IT systems functionality, process improvements, best practices and works with business leaders to enhance the effectiveness of the system. But most importantly be able and eager to learn new skills, technologies and systems. Position Responsibilities:
About PMC Global, Inc:
PMC Global, Inc. is a privately-held management company and resource partner with corporate offices in three states and more than 20 subsidiaries in 10 U.S. states and 17 countries. From its roots in the early stages of the plastics polymer modification industry a half century ago, PMC has branched out through start-ups and strategic acquisitions to dominate select markets in plastics/chemicals, manufacturing, food service, packaging and finance. PMC and its subsidiaries employ more than 3,500 worldwide.