-
Service Desk Associate
5 days ago
Harris & Harris Chicago, United States**Service Desk Associate (IT)** · The **IT Service Desk Associate** will support end users of all levels and ensure closure of support issues for all company technology utilizing a ticketing system, including but not limited to: dialer software, phones, connectivity issues, compu ...
-
Front Desk Receptionist/customer Service
4 days ago
Salam Dental PC Chicago, United StatesJob Overview: · **Duties**: · - Answering phones and greeting patients when they come · - Making and canceling appointments with patients · - Dental treatment planning and charting · - Filling up insurance papers and keeping track of dental billing information · - The process of ...
-
Total Care Dental Chicago, United States Part timeJob Overview: · **Duties**: · - Answering phones and greeting patients when they come · - Making and canceling appointments with patients · - Dental treatment planning and charting · - Filling up insurance papers and keeping track of dental billing information · - The process of ...
-
IT Service Desk
6 days ago
Optimas OE Solutions, LLC Wood Dale, United States**Position overview**: · A Level 2 Service Desk Agent is a crucial part of an organization's IT support team, responsible for resolving complex technical issues that require a deeper understanding of IT systems and infrastructure. This role involves providing advanced technical s ...
-
Service Desk Coordinator
1 day ago
Paul Mitchell the school Lombard Lombard, United States: · **Paul Mitchell The School-Lombard is seeking a qualified Service Desk Coordinator to join our family** · With over one hundred schools nationwide, Paul Mitchell Schools are growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful l ...
-
IT Service Desk Technician
13 hours ago
VirginPulse Mokena, United StatesOverview: · **Now is the time to join us** · Virgin Pulse and HealthComp are now Personify Health. The industry's first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Person ...
-
Service Desk Technician
1 day ago
BSGtech Mount Prospect, United States**About us** · Business Solutions Group is a full-service IT solutions provider in Mount Prospect, IL This position is NOT remote and/or hybrid. You will rotate days onsite with different clients, and in the office at our data center in Mount Prospect. · **Experience**: · - BA/BS ...
-
Service Desk Associate
1 week ago
Harris & Harris Chicago, United StatesHarris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We're looking for a professional, and motivated Service Desk Associate to join our team. If you're looking for a company that ...
-
Service Desk Manager
1 day ago
Clune Construction Chicago, United StatesJob Type · Full-time · Description · Raise your hand if you're craving a work environment that values your talent. Join the Clune family where you're valued as an employee owner Clune Construction is proud to be made up of passionate, driven, unique individuals who exhibit inte ...
-
Service Desk Analyst
1 week ago
Keno Kozie Associates Chicago, United StatesService Desk Analyst (On-site Chicago) · Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst · We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. · K ...
-
Service Desk Technician
2 days ago
The Rockridge Group Chicago, United StatesJob Description · Job Description TITLE:SERVICE DESK TECHNICIAN LOCATION:CHICAGO (3 days in office/2 days work from home) DURATION:1 YEAR Job Description:Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least ...
-
IT Service Desk Analyst
1 week ago
Sagin Chicago, United StatesJob Description · Job Description · The Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardw ...
-
Service Desk Analyst
1 week ago
Keno Kozie Associates Chicago, United StatesService · Desk Analyst (On-site Chicago) · Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst · We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. · K2 ...
-
Service Desk Technician
1 week ago
ApTask Chicago, United StatesAbout Client: · The client is a global investment and advisory financial services firm that engages in investment banking, asset management, capital markets services, and insurance services. It's commitment is to advance the strategic interests of our clients and to deliver long ...
-
Service Desk Technician
1 day ago
Cynet Systems Chicago, United StatesJob Description: · Pay Range $ 25hr - $ 27.50hr · Responsibilities: · The focus of a service desk person is to stay at the service desk and service people over the phone. · Some problems are more easily handled in person, also during periods of high call volume, problems may ...
-
Service Desk Specialist
1 week ago
Insight Global Chicago, United StatesJob Description · Our client is an Investment Management firm located in downtown Chicago, IL. They are seeking a Service Desk Specialist, to hit the ground running with minimal training, and assist with their day-to-day operations on the Service Desk team. The Service Desk Speci ...
-
Service Desk Associate
5 days ago
Harris & Harris Chicago, United StatesHarris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. Were looking for a professional, and motivated Service Desk Associate to join our team. If youre looking for a company that em ...
-
IT Service Desk Analyst
2 days ago
SAGIN, LLC Chicago, United StatesJob Description · Job DescriptionThe Service Desk Analyst is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware a ...
-
Service Desk Specialist
1 week ago
Insight Global Chicago, United StatesOur client is an Investment Management firm located in downtown Chicago, IL. They are seeking a Service Desk Specialist, to hit the ground running with minimal training, and assist with their day-to-day operations on the Service Desk team. The Service Desk Specialist will be supp ...
-
Service Desk Manager
1 day ago
Clune Construction Chicago, United StatesRaise your hand if you're craving a work environment that values your talent. Join the Clune family where youre valued as an employee owner Clune Construction is proud to be made up of passionate, driven, unique individuals who exhibit integrity an Service Desk, Manager, Operatio ...
Support Coordinator, Service Desk - Chicago, United States - Invenergy
Description
Support Coordinator, Service Desk page is loaded
Support Coordinator, Service Desk
Apply locations Chicago, IL time type Full time posted on Posted 6 Days Ago job requisition id R07015Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.
Job Description
Position Overview
Invenergy is seeking a Support Coordinator, Service Desk . This is an exciting entry level position that has multiple facets. You will be the face of our business unit, coordinating aspects of end-user technology ensuring compliance and consistency with all company policies, processes, procedures and other standards and regulations.
Your primary focus will be providing world-class support for the end-users at Invenergy (our customers). Your responsibilities will include onboarding and offboarding, imaging devices, break / fix and maintaining inventory.
You must be passionate about customer service and technology. You will be expected to continually provide suggestions on how to improve technology services that align with and will strengthen the business. Documentation, organization and planning should come as second nature to you. Your ability to communicate, be a team player, and perform tasks while under pressure will be critical to your success.
Responsibilities
Deliver world-class customer service to a growing, diverse workforce
Deploy endpoints to our customers (laptop, desktop, mobile device, tablets)
Assist with data transfer
Assist with support tickets
Setup physical desk at corporate headquarters
Coordinate all aspects of the end of life device refresh schedule
Champion efforts in inventory, licensing and document control
Requirements
BS / BA , preferably in Computer Science or other technical discipline.
Strong desire to grow technical aptitudes
Prioritize and manage multiple demands on your time
Recognize and pursue opportunities that improve processes and services
Analyze and solve complex problems
Working independently and take initiative to drive results
Willing to perform some tasks and participate in troubleshooting efforts during off-hours
Possess excellent written and verbal skills to clearly communicate with our customers
Able to lift at least 25 pounds
Willing to travel to Invenergy remote sites
Preferred
Experience with O365, Active Directory and ITAM tools
Understanding of the ITIL Framework
Benefits
Eligible for medical, dental, vision, 401(k), bonus, paid time off, etc.
Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
About Us
Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.
#J-18808-Ljbffr