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    Key Account Clinical Specialist - Cleveland, United States - Abbott

    Abbott
    Abbott Cleveland, United States

    3 weeks ago

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    Description

    The Opportunity

    In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

    What You'll Work On

    As a member of the key account clinical team you will work within an assigned geography at some of the most important accounts in the country. The KACS is responsible for providing technical expertise, clinical expertise, and support of the EP ablation and mapping process to colleagues, current customers, and/or potential customers. This role works under moderate direction with NACES and KACR teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Abbott EP technologies among physician, lab technician and lab support staff.

  • Work within a multifunctional team requiring critical thinking, collaborative engagements, and time-based execution.
  • Attend and provide mapping support at EP procedures. Proctors staff/physicians and work to develop center to independence. As directed by his/her area and national leaders, contact and visit clients and potential clients, addressing any client questions and concerns.
  • Provides medical professionals with in-case support, new product training, sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.
  • Execute on a per account basis an EP development and clinical staffing entry and exit strategy.
  • Elevation of local clinical team through AAA execution and mentorship. Provide full post case debrief to share best practices and case learnings with all surrounding support staff.
  • Creation and distribution of case studies and training materials
  • Fellows training
  • Develop and maintain an in-depth knowledge of assigned accounts to include competitor activity, conduct evaluations, and develops strategies for growth opportunities within assigned accounts.
  • Ability to interface and interact with patients.
  • Collects and studies information about new and existing products and monitors competitor sales, prices and products.
  • Provides sales support, educational support, and clinical expertise/guidance to internal colleagues.

    • Required Qualifications

  • Willing and able to travel at 50%.
  • High communication capacity to ensure that multiple business partners are integrated into EP procedure schedules and strategies.
  • Presentation skills and the ability to articulate procedure details, anticipation, and promotion of Abbott technologies.
  • Registered Nursing Degree (RN), Certified Radiology Technician (CRT), or Cardiovascular Technician (RCIS) or equivalent experience.
  • Strong organizational and follow-up skills, as well as attention to detail.
  • Excellent interpersonal, verbal, written and presentation skills.
  • Schedule flexibility for case coverage and customer meetings after hours and on weekends.
  • Excellent personal computer skills including MS Excel, Word, Outlook and Power Point
  • Exceptional knowledge in EP ablative therapies and medical devices industry.
  • Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

    • Preferred Qualifications

  • At least 3 years of prior EP industry experience and advance degree preferred.
  • BS in related field highly desirable.
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