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Coppell

    Senior Technology Product Manager - Coppell, United States - Wolters Kluwer

    Wolters Kluwer
    Wolters Kluwer Coppell, United States

    3 weeks ago

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    Description


    Requires in-depth, conceptual and practical knowledge of theories, principles and concepts and applies general knowledge of business and industry practices within technology product management.

    Understands key business drivers and builds knowledge of the company, processes and customers. Under a limited level of guidance, responsible for solving moderately complex problems following established policies and procedures. Responsible for product management and execution of growth plans for a technology product, product family or segment.

    Contributes to and improves technology products through compiling and evaluating research on online/digital product requirements, identifies enhancements to current features and functionality based on expertise in both marketing/product management and online/digital media.

    Interfaces with engineers, designers, suppliers and customers to develop online/digital media product requirements and specifications.

    Uses developed analytical skills to contribute to various aspects of the line of business in support of the organization's goals and market needs which may include marketing strategies, marketing programs and tools, competitive analyses, market assessment, and product planning.

    Plans own work, and adjusts efforts to meet goals. Supports the achievement of goals through own personal efforts.

    Essential Duties And Responsibilities

    Delivers all customer and shareholder outcomes, near-term and long-term, for CCH Axcess Audit solution set, including revenues, sales, retention and net promoter score
    Defines and delivers a strategically aligned, compelling customer experience. Works cross-functionally to ensure alignment and delivery of requirements.
    Develops and maintains multi-year roadmaps for assigned products in the solution set, including addition of new solutions as well as harvesting and rationalizing the portfolio
    Develops business cases to help prioritize investments within the solution set
    Identifies and tests new product innovation concepts to maintain a healthy solution pipeline
    Conducts market assessment and partners with other functions, including marketing, sales, business development, etc. to quantify market potential
    Conducts build/buy/partner assessments and makes recommendations
    Spends time in field with customers and prospects to understand current and future needs.
    Gathers and communicates market, competitor and customer insights, including via direct observation.
    Creates competitive responses, when appropriate.
    Manages business relationships with business partners
    Develops pricing models for new solutions, including for all product variations and bundles
    Defines target audiences for marketing messages, and associated value propositions for each audience group for offering groups
    Works across the organization to ensure product, operational, customer and sales readiness prior to any release or change
    Tracks and reports on performance for xxx offerings
    Analyzes performance of solutions to identify and pursue opportunities to enhance customer and shareholder outcomes

    Other Duties

    Performs other duties as assigned by supervisor.

    Job Qualifications


    Education:
    Bachelor's degree from an accredited university, or equivalent experience

    Graduate degree in a business-related field preferred, especially MBA


    Experience:
    Minimum 3 years in product management for software products
    Experience in product management of a complex product portfolio preferred
    Experience in product management of B2B enterprise software products preferred

    Other Knowledge, Skills, Abilities or Certifications:

    Commercial mindset
    Business and financial acumen
    Qualitative and quantitative market research
    Effective communication – verbal and written
    Influencing
    Collaboration
    Planning and prioritization
    Solution orientation
    Analyzing and synthesizing information
    Track record of launching innovative solution through deep customer empathy
    Commitment to continuous improvement and challenging status quo
    Ability to effectively pivot between strategic and tactical activities
    Deliver results in times of opportunities and adversities
    Nimble, quick to respond and adjust
    Focus on customer satisfaction and continuous improvement
    Holds themselves and others accountable
    Ability to interact, communicate with and influence c-level executives

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