Jobs
>
Los Angeles

    Client Services Operations Coordinator - Los Angeles, United States - Chrysalis Center

    Chrysalis Center
    Chrysalis Center Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description


    Job Summary:


    The Client Services Operations Coordinator is one of the first points of contact at our Chrysalis center, greeting clients, staff, volunteers, and donors.

    This role is key in coordinating services; ensuring adherence to organizational procedures; and fostering a safe, welcoming, and professional work environment and taking the lead in de-escalations.

    This position requires a positive attitude, excellent customer service skills, highly developed interpersonal skills, and the ability to multitask in a high-volume, fast-paced environment.


    Summary of Job Duties:
    Maintain a Welcoming, Professional, Safe Working Environment
    Maintain a professional, positive, welcoming, and motivating demeanor at all times.
    Greet clients entering the office to facilitate their access to Chrysalis programs and resources.

    Regularly circulate throughout the lobby to ensure clients are engaged in employment search activities, exclusively, and conducting themselves professionally at all times.

    Inform guests and clients of

    rules/procedures/policies.
    Ensure clients comply with all Chrysalis policies and procedures and inform clients of rule infractions or violations.
    Deescalate situations, as needed.
    When necessary, escort individuals outside of Chrysalis' premises and liaise with local law enforcement officials.
    Facilitate Front Lobby Operations
    Administer client use of supportive resources such as the computer lab, phones, copier, mail, etc.
    Be aware of classes and other activities and events taking place and direct clients to activities as needed.
    Accept in-kind donations and process them accordingly.
    Assist with closing and opening procedures of the Downtown Chrysalis Center.
    Work collaboratively with other Chrysalis staff members to maintain a calm, orderly environment.
    Input client data and case notes into Salesforce (data system) promptly and accurately.
    Provide support to Client Services Coordinators, as needed.
    Contribute to High-Quality Service Delivery
    Participate in organizational and team meetings, trainings, and other functions.
    Assist clients in utilizing in-office resources, as needed.
    Document incidents and observations on a consistent basis.
    Serve as a backup for the Client Services Coordinator with front desk duties and new client intakes, as needed.
    Answer Chrysalis phones and relay calls as needed.
    Maintain inventory of program materials for client use and distribution.

    Skills &

    Qualifications
    Passion for Chrysalis's mission
    1-year relevant experience preferred
    High school diploma or equivalency preferred.
    Ability to lift up to 40 pounds and respond on foot quickly throughout large center, including navigating stairs.
    Familiarity with administrative processes.
    Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed.
    Database management experience preferred.
    Maintain confidential information and exercise discretion.
    Sensitive to various cultures and lifestyles
    Ability to interact with clients, colleagues, partners, and others with diplomacy and tact.
    Ability to communicate agency needs and policies to clients in a supportive and patient manner.
    Ability to maintain appropriate boundaries with staff and clients.
    Strong organizational skills, including effective time management and the ability to work and make decisions independently.
    Ability to multi-task and prioritize appropriately yet maintain flexibility.
    Ability to work in a fast-paced, professional environment.
    Superior interpersonal, intercultural, written and verbal communication skills.
    Excellent problem-solving skills.
    Ability to motivate others.
    Team player who is willing to help other employees when needed.
    Self-starter with "can do" attitude and initiative.
    Willingness to work flexible schedule depending on needs.
    Willingness to travel to meetings (mileage reimbursed)
    Bilingual (English and Spanish) preferred.

    Fair Chance Hiring Statement

    Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve.

    In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

    #J-18808-Ljbffr
  • Company3/Method Studios

    Operations Coordinator

    1 week ago

    Company3/Method Studios Los Angeles, United States

    Job Description · Job DescriptionCompany: Company 3 · Position: Operations Coordinator · Location: Hollywood, CA · *Pay Range: $ $27.00 USD hourly · POSITION SUMMARY: · Responsibilities include session support including setup of the video and network parameters, routing the prope ...

  • Roscoe - 220

    Operations Coordinator

    2 weeks ago

    Roscoe - 220 Los Angeles, United States

    Job Description · Job DescriptionJob Description: The ideal candidate will possess excellent communication, organizational, multi-tasking and problem-solving skills. An aptitude to function within deadlines while working both independently and as a part of a team is essential.Pos ...

  • Woodcraft Rangers

    Strategic Operations Coordinator

    6 days ago

    Woodcraft Rangers Los Angeles, United States

    Job Description · Job Description · Job Title: · Strategic Operations Coordinator · Are you passionate about giving back to your community and serving the youth? · Who We Are: · In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young ...

  • Chrysalis

    Internal Operations Coordinator

    1 day ago

    Chrysalis Los Angeles, United States

    Job Summary:The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle fleet ...

  • TikTok

    Global Communications Operations Coordinator

    2 weeks ago

    TikTok Los Angeles, United States

    About The Team · :The Global Brand and Communications Operations team identifies and implements the processes, insights, and efficiencies to help the Global Brand and Communications team operate smoothly and at scale. The team works across both Global Communications and Global Ma ...

  • Moonbug Entertainment

    Media Ad Operations Coordinator

    1 week ago

    Moonbug Entertainment Los Angeles, United States

    Thank you for considering the Media Ad Ops Coordinator position with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world includin ...

  • Pixi Inc.

    Outbound Operations Coordinator

    3 weeks ago

    Pixi Inc. Los Angeles, United States

    Background: · Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ''just had a good night sleep'' look. Passionate about skincare, ...

  • Guiding Young People As

    Strategic Operations Coordinator

    5 hours ago

    Guiding Young People As Los Angeles, United States

    Job Title:Strategic Operations Coordinator · Are you passionate about giving back to your community and serving the youth? · Who We Are: · In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purpose ...

  • Onni Group

    Commercial Operations Coordinator

    2 days ago

    Onni Group Los Angeles, United States

    Be the driving force behind seamless operations Join our team as a Commercial Operations Coordinator, where you'll bridge the gap between the Commercial Property Management executives and other divisions within Onni, assist in the development of strategic procedures, and ensure e ...

  • Clean Harbors

    Fleet Operations Coordinator

    1 day ago

    Clean Harbors Los Angeles, United States

    Clean Harbors Carson, CA · is looking for a · Fleet Operations Coordinator · to join their team The · Fleet Operations Coordinator · is responsible for providing functional oversight of pickups of all trucks, including supporting the utilization of fleet management. · Why wo ...

  • Chrysalis

    Internal Operations Coordinator

    1 day ago

    Chrysalis Los Angeles, United States

    Job Summary: · The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not limited to, managing CE's vehicle f ...

  • UnboundEd

    Platform Operations Coordinator

    2 weeks ago

    UnboundEd Los Angeles, United States

    Job Description · Job DescriptionABOUT UNBOUNDED · UnboundEd recently joined two other professional learning organizations, Pivot Learning and CORE Learning. Together as one entity, we are now the nation's largest equity-focused professional learning organization. We provide evid ...

  • Onni Group

    Commercial Operations Coordinator

    3 days ago

    Onni Group Los Angeles, United States

    Be the driving force behind seamless operations Join our team as a Commercial Operations Coordinator, where you'll bridge the gap between the Commercial Property Management executives and other divisions within Onni, assist in the development of strategic procedures, and ensure e ...

  • AMDA College

    Philanthropy Operations Coordinator

    2 weeks ago

    AMDA College Los Angeles, United States

    The Philanthropy Operations Coordinator is an essential member of the Philanthropy · Operations team that manages the CRM database, data, and operations for the · Philanthropy division. · This role takes ownership of constituent data management, data integrity, and gift · process ...

  • Marcus & Millichap

    Lead Sales and Operations Coordinator

    2 weeks ago

    Marcus & Millichap Los Angeles, United States Full time

    Marcus & Millichap is the nation's largest commercial investment real estate brokerage firm with over 80 offices and closes more commercial real estate transactions annually than any other firm in the nation. This is an excellent full-time opportunity for a top-quality, career-mi ...

  • Chrysalis Center Inc

    Internal Operations Coordinator

    2 weeks ago

    Chrysalis Center Inc Los Angeles, United States

    Job Description · Job DescriptionJob Summary: · The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE's). The team's duties include, but are not lim ...

  • Martin Luther King Jr. Community Hospital

    Coordinator Clinic Operations

    2 weeks ago

    Martin Luther King Jr. Community Hospital Los Angeles, CA, United States Full time

    If you are interested please apply online and send your resume to .This position requires monitoring and reaching out to patient to improve clinical performance measures. Running reports and researching data on patients with diseases and preventive care measures using Cerner, Hea ...

  • Department of Fire and Emergency Services

    Operational Research and Development Coordinator

    1 week ago

    Department of Fire and Emergency Services Los Angeles, United States

    About the Role · The role contributes to continuously improving DFES operational assets including fleet, fleet related equipment and personal protective equipment and clothing. · Sounds like you and want to know more? Then download the attached Job Description Form (JDF) or cont ...

  • Hire Heroes USA

    Client Operations Coordinator

    3 weeks ago

    Hire Heroes USA Los Angeles, United States

    Client Services Coordinator · One of our premiere clients is looking to fill an open Client Services Coordinator position at their dynamic wealth management firm. They specialize in serving the military community to offer the best financial support they can. This role involves a ...

  • Servicon

    Operations Coordinator

    4 weeks ago

    Servicon Los Angeles, United States

    Who We Are · We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can manoeuvre quickly to support the needs ...