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    Casino Services Representative - Las Vegas, United States - Virgin Hotels

    Virgin Hotels
    Virgin Hotels Las Vegas, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Job Description

    YOUR MISSION (The Job Description):

    This position is responsible for performing varied cashier and player services functions in a pleasant, efficient, and honest manner.

    Requirements

    THE NITTY-GRITTY (The Essential Job Duties):
    • Cash checks, cashier checks, coins, or chips for customers and Team Members.
    • Handle large amounts of money, accounting for total funds received throughout the day, at the end of each day.
    • Exchange foreign currency for guests.
    • Perform numerous telephone functions to and from central credit, other casinos, and departments within Mohegan Sun Casino Las Vegas.
    • Maintain accountability over a cashier drawer.
    • Perform all duties in a confidential manner. Is knowledgeable and adheres to Title 31.
    • Encourage guests to use the Momentum rewards and loyalty card, which entails explaining how to use the card as well as the advantages of its use.
    • Effectively explain complimentary structure and how to qualify for different levels of complimentaries.
    • Issue complimentaries based upon qualified play.
    • Maintain database such as updating of guest records and flagging of duplicate accounts.
    • Help coordinate all Momentum promotions as well as slot tournaments.
    • Help with maintenance and inventory control of Momentum merchandise and supplies.
    • May distribute promotional material per promotion guidelines
    • Communicate effectively with customers at all times, as well as with all levels of Team Members.
    • Protect Company assets and comply with regulatory and monetary policy guidance.
    WHAT IT TAKES (The Qualities We Look For)
    • Qualifications are typically acquired through two months of on-the-job training, or through related experience
    • Effectively and efficiently move around the Cage.
    • Use computer keyboard, 10-key, calculator, Jetsort machine, currency counting equipment etc.
    • Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
    • Balance bank at end of shift.
    • Perform basic mathematical functions.
    THE WORKING CONDITIONS
    • Spend the majority of shift on the casino floor, and is subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon guest volume.
    • Retrieve and move coin bags and/or racks of chips which may weigh as much as 50 pounds throughout entire shift.
    VALUABLE TRAITS
    • 50% logical / 50% creative / 100% AWESOME
    • Enjoy working with a team and alone as the situation dictates.
    • Adaptive, Flexible
    • Embody "great attitude."
    • Unwavering integrity and endless work ethic.
    • Appreciate constructive feedback, as well as graciously providing the same.
    • Tenacious and self-motivated
    This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. MGNV reserves the right to make changes to the above job description whenever necessary.

    *Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
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