Global Head of Cyber Services - Chicago, IL, United States - QBE Insurance Group

Description

Primary DetailsTime Type:
Full time

Worker Type:

EmployeeThe OpportunityBuild QBE's Global Cyber Services strategy including in-house and vendor capabilities with a goal of supporting growth and profitability across the global cyber portfolio.

Primary Responsibilities

• Build QBE's global Cyber services strategy taking into consideration the various markets and client segments QBE targets.
• Develop new service products and improve existing products and services to improve competitiveness of QBE cyber insurance offering and ensure high quality delivery
• Manage the deployment of Cyber Services strategy across divisions.
• Capable of being a technical resource for underwriters, claims and brokers as well as engaging with clients as a subject matter expert.
• Develop in-house capabilities for QBE, as part of a larger global services strategy.
• Manage third party services panel. Manage current vendor SLAs including assisting global claims teams where there is overlap between panel vendors and services.
• Lead exploration and deployment of Cyber Services strategy in partnership with QBE stakeholders, including QBE Ventures, to find innovative approaches to cyber services and underwriting.
• Lead QBE Cyber Services marketing efforts, with support from marketing teams, to assure relevant and consistent delivery of message. Build resources for clients, brokers and underwriters to stay current on offerings.
• Build unique partnerships within distribution channels as a differentiator in the market to support portfolio growth.
• Develop and maintain ongoing training of underwriters and brokers on risk management offerings as well as market trends and controls updates.
• Develop reporting mechanism to cascade trends and alerts to senior execs, claims, underwriting teams and clients in a proactive manner
• Collaborate with underwriting team on risk assessment and changing risk landscape.
• Provide cyber sales and marketing support to underwriters, clients and brokers to improve strike rate leading to growth of book and improved risk profile.
• Review and manage current vendor relationships associated with services and determine ways to enhance offerings.
• Work with divisional risk solutions teams to build capabilities to facilitate greater thought leadership and resources for QBE insureds outside of cyber clients.
• Manage thought leadership campaigns oriented towards services both externally and internally to assist QBE in elevating our brand and reputation around cyber expertise. Maintaining a particular cadence throughout the year with a focus on being visible in the market as a subject matter expert.

Required Education

• Bachelor's Degree or equivalent combination of education and work experienceRequired Experience
• 10+ years relevant experiencePreferred Competencies/Skills
• Ability to influence and collaborate with people at different levels within the global organization to accomplish a common goal
• Utilise subject matter expertise to offer thought leadership internally / externally
• Excellent interpersonal and communication skills
• Excellent negotiation skills
• Ability to analyze and use data for decision making
• Excellent networking skills
• Commercial and technical acumen
• Ability to articulate a strategic vision
• Ability to understand industry trends and competitor strategies
• Service innovation
• Capability development
• Vulnerability scanning
• Service campaign managementPreferred Experience
• Innovating services
• Managing vendors
• Creating Thought leadership and engaging with the market
• Driving Services marketing campaigns
• Developing in-house capabilities
• Building and managing Vendor relationshipsPreferred Knowledge
• Advanced working knowledge of Cyber Services
• Working knowledge of complex state and federal regulatory requirements for multiple regions
• Advanced working knowledge of project management and continuous improvement methodologies
• Advanced working knowledge of market competition and complex insurance principles, trends best practices
• High level of understanding of relevant market and influential factorsQBE Cultural DNA We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

And our people will be at the center of our success.

We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

We believe this is our moment:
What if it was yours too?Your career at QBE — let's make it happenUS Only - Travel Frequency

• Infrequent (approximately 1-4 trips annually)US Only - Physical Demands

General office jobs:

Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions.

Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type

• ManagerGlobal Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

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AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY* * * * *
Annual Salary Range: $196,000 - $293,000CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA* * * * *
Annual Salary Range: $223,000 - $333,000San Francisco CA, NJ and New York City NYBenefit HighlightsYou are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.

Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families.

Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation.

We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees.

That's why we offer the opportunity for hybrid work arrangements.

If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month.

This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.

How to Apply:
To submit your application, click "Apply" and follow the step by step process

Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates

SummaryLocation:
USA - NY - New York; USA - IL - Chicago; Atlanta, GA, USA; USA - CA - Irvine; San Francisco, CA, USAType: Full time