Hoffman Estates, IL - Village of Hoffman Estates

Village of Hoffman Estates Hoffman Estates, United States

1 week ago

Description

The Village of Hoffman Estates is looking for energetic, customer service-oriented candidates who have a passion for technology, exceptional communication skills and enjoy working in a team-oriented environment.

As part of the team you will:

Take an

active involvement

with end user services including helpdesk and technical support services

·

Support

the development, monitoring, maintenance and support of all I.T. systems including servers, PCs, operating systems, hardware, software, peripherals, phone system and mobile devices

Be able to

prioritize and troubleshoot

software and hardware issues

Be able to

present

and

explain concepts

clearly and effectively

Have experience managing

Active Directory, AZURE, O365, SQL, backup/recovery, SAN/NAS

and

network devices

Have experience with network switches and routers, wireless access points/controllers, firewalls, VPN,

VoIP and networking protocols

Have experience with different operating systems including

Windows Server ,

Windows Desktop ,

Apple OSX

and mobile

IOS
and

Android

Have a working knowledge of

Single Mode and Multimode

fiber cable and connection standards

Have a working knowledge of

IPv4, IPv6 and 802.11x protocols

Have a high aptitude and willingness to learn

new technologies

Work well under

pressure

and be able to

multitask

various projects

COMPENSATION
Salary DOQ

2024 Hourly Range of $36.3848/hr – $52.6997/hr ($75,680 – $109,615 annually)

The Village of Hoffman Estates has a competitive benefit package which includes:

health, dental, vision, and life insurance , medical and dependent care flexible spending accounts, a retirement

pension plan

through the Illinois Municipal Retirement Fund,

paid holidays, paid vacation, sick leave, tuition reimbursement,

and

more .

HOURS AND SCHEDULE
40 hours per week, Monday – Friday 8:00 a.m.-5:00 p.m. with on-call rotation

EDUCATION, EXPERIENCE AND COMPUTER SKILLS

High School Diploma or GED required

·

Six months +

related exp. in Hardware/Software support, Microsoft Windows

·

A+ Certification or Network + Certification

Valid Class D Illinois Driver's License

ABOUT THE DEPARTMENT

The Information Technology Department is an internal service department that supports over 400 computer users Village-wide, with a focus on technology planning and maintenance for Village operations.

The Information Technology Department is divided intotwo divisions:

Technical and Network Support:
responsible for network communications, hardware and software, training and support.

Business Applications:
fund accounting, human resources, benefits and payroll, licensing, utility billing, community development, and revenue applications.

The Village's computer network is spread out across each municipal building with a combination of fiber optics and FCC Licensed microwave wireless.

ABOUT THE COMMUNITY

The Village of Hoffman Estates, Illinois, founded in 1959, is located in suburban Cook County, approximately 30 miles from the City of Chicago.

With a population of over 50,000, Hoffman Estates is a full-service community.

The mission of the Village of Hoffman Estates is to continually improve the quality of life for our residents and business community by providing responsive and efficient municipal services.

Hoffman Estates' strategic location along the Golden Corridor of Interstate 90 provides excellent access to all major attractions within the Chicagoland region and the Midwest.

Over 26,000 people are employed by the more than 800 businesses operating in Hoffman Estates.

Recently ranked one of the best places to live in Illinois, the Village of Hoffman Estates offers high-quality schools, parks, entertainment and recreational opportunities, as well as a variety of housing options.

Applications will be reviewed as they are received – Apply TODAY

All positions require a pre-employment Village-paid background investigation and drug screen upon job offer.

The Village of Hoffman Estates is an Equal Opportunity Employer and complies with all applicable

Federal, State and local laws regarding employment.

#J-18808-Ljbffr

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