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    Account Manager - Westfield, IN, United States - Schill Grounds Management

    Schill Grounds Management
    Schill Grounds Management Westfield, IN, United States

    2 weeks ago

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    Description
    For over 30 years, Schill Grounds Management has provided award-winning commercial landscaping services in Ohio. With our partner companies, we are ranked #28 in landscape companies. With over 20 locations, we service customers in Ohio, Ontario, Canada, Eastern Pennsylvania, and Indianapolis, Indiana.
    Come join our team at BAM Outdoors in Westfield, Indiana

    An Account Manager/ Client Care Specialist is responsible for client account management, including client retention, enhancement sales, new contract sales, business development, production layout, and overview.

    This position will have winter responsibilities with our snow operations team.

    As an Account Manager/Client Care Specialist at BAM Outdoors, you must be able to perform the following essential functions of the job:

    Introduce and meet with new and existing clients to sell commercial landscape maintenance contracts, enhancement services, and snow removal contracts.

    Make daily customer site visits, and regular phone contact to ensure quality services and customer satisfaction.
    Direct landscape crews on maintenance service orders, with a detailed and planned approach.

    Consistently offer additional services to customers, to educate and build customer confidence regarding the enhancement of their landscape investment.

    Meet regularly with the Branch Manager and Operations teams to review progress, sales goals, and performance.
    Follow all company policies and procedures.
    Expert knowledge of landscape maintenance standards, knowledge of plant material, and installation standards
    Project management and organizational skills
    Employees in this position should be able and willing to drive or travel locally as needed. Potential work hours during the snow season include nighttime, weekends, and holidays to participate in snow removal activities. This position will require working outdoors in various weather conditions, including rain, snow, sun, extreme cold, or heat.
    #Valid driver's license with record acceptable to meet fleet insurance requirements
    Degree in landscape management, horticulture, or equivalent experience
    Strong computer skills in Microsoft and other CRM systems

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