- Hires and trains qualified candidates for entry-level roles
- Oversees the day-to-day workflow of the branch
- Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate
- Responsible for daily operations of the branch, and continued growth
- Conducts regular staff meetings and communicates with branch staff to ensure understanding of goals and objectives; provides guidance and leadership to enable staff to meet these goals and objectives
- Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service, and setting an example for other staff
- Develop positive client relationships by regular customer visits
- Collaborate with recruiters and branch team to develop, and lead the recruiting efforts including postings
- Partner with client's contacts to understand the needs and expectation of the client to ensure excellent service delivery
- Manage situations that can be difficult with clients and provide the client with a resolution, information, or additional options
- Coach and counsel colleagues on behavioral and performance issues, document and take corrective actions as necessary
- Comply with all company policies, procedures, and regulations
- Collaborates with Area Manager and/or Regional Vice President to set reasonable KPI, sales, and branch goals
- Identifies training needs and opportunities; develops and implements a plan for meeting those needs
- Participates in community activities to promote the organization and to build goodwill
- Collaborates with branch team regarding advertising, marketing, and growth campaigns
- Working knowledge of Risk Management and Worker Compensation
- Attending sales appointment
- Collecting and reporting trends to customers and senior management team
- Attending labor meetings at customer sites
- Scheduling and attending plant tours
- Negotiating clients bill rates
- Creating wage analysis and presenting to customers
- Lead generating
- Skill marketing candidates to customers and prospects
- Manage situations that can be difficult with field employees such as workers compensation cases, sexual harassment claims, etc.
- Performs other related duties as assigned
- Depending on branch size your duties may be flexible
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Branch Manager - McDonough, United States - Wagner - Oakwood
4 weeks ago
Description
Job DescriptionJob Description
The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
SUPERVISORY RESPONSIBILITIES
Company Description
Wagner Staffing
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