Jobs
>
Atlanta

    Customer For Life Advocate I - Atlanta, United States - Zodiac Pool Systems

    Zodiac Pool Systems
    Zodiac Pool Systems Atlanta, United States

    3 weeks ago

    Default job background
    Description
    Customer For Life Advocate I

    Customer Service Atlanta, Georgia

    Apply

    Description


    Do you enjoy working in a cross-functional capacity with both customers and employees providing inside sales support? We are looking for someone who has a positive attitude and experience in a fast-paced call center environment.

    If this sounds like you, we'd love to discuss our Customer f or Life Advocate position.


    WHAT YOU WILL CONTRIBUTE
    Responsible for providing customer support to distributors and dealers for various inquiries, including order processing/tracking, shipment error resolution, and credit and rebills processing


    Additionally, you will:
    Provide customer service via email and over the telephone.

    Process sales, demo, and accommodation orders, as well as tracking shipments.

    Work with customers to resolve shipment errors, including product shortages and overages.

    Process customer product returns, including overstock and freight damages claims.

    Assist with processing credit and rebill for terms and pricing discrepancies.

    Function as a backup CFL Advocate for when necessary.

    As needed assist with processing whole goods warranty credit and replacements for our wholesale distributor customers.


    WHAT WE SEEK
    2 years' experience delivering customer service with a positive attitude and cheerful disposition.

    Ability to type 50 WPM.

    Must be able to work with minimal supervision in a fast-paced environment and have the ability to multi-task.


    Must take direction well, and follow instructions carefully, but also must be comfortable using common sense and personal judgment to help determine the validity of a customer claims.

    Strong written and pleasant verbal communication skills.


    EDUCATION
    High school education or equivalent.


    WHAT WE OFFER
    An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
    9/80 Alternate work week schedule (EVERY OTHER FRIDAY OFF)

    2 weeks of paid vacation

    11 paid Holidays

    F ull range of health benefits including medic al, dental & vision, short & long-term disability

    401(K) matching (100% of first 3% contributed, 50% of the next 2 %)

    H ealth and wellness programs / gym reimbursement

    E ducational assistance up to $7,000 per year

    Company sponsored FUN events

    Generous product discounts


    WHO WE ARE


    Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally.

    The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry's most recognized and trusted brands :
    Polaris, Jandy, CMP, S.R. Smith, and Zodiac. We also sell products under the Cover ‐ Pools, iAquaLink, Grand Effects , Dell and Nature2 names. With these combined resources we're able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

    Our focus is on creating the perfect pool and wellness experience responsibly.

    We take our mission to heart, and our employees embody these guiding principles in everything we do:
    passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.


    Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways You may be just the right candidate for this role or another role in the organization.

    Fluidra is proud to be an equal opportunity employer.

    Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

    #zip
  • Fluidra North America

    Customer For Life Advocate I

    3 weeks ago

    Fluidra North America Atlanta, United States

    · Do you enjoy working in a cross-functional capacity with both customers and employees providing inside sales support? We are looking for someone who has a positive attitude and experience in a fast-paced call center environment. If this sounds like you, we'd love to discuss ou ...

  • Total Care Services, Inc.

    Developmental Disabilities Professional

    2 weeks ago

    Total Care Services, Inc. Atlanta, United States

    **Join Our Team as a Developmental Disabilities Professional (DDP) in Georgia** · Are you passionate about making a difference in the lives of people with developmental disabilities? Do you have the expertise and compassion to support and empower those who need it most? If so, To ...

  • Safe-Guard Products International LLC

    Accounts Payable Specialist

    2 weeks ago

    Safe-Guard Products International LLC Atlanta, United States

    **Job Title**: Accounts Payable Specialist (hybrid) · **Location**:US-GA-Atlanta (Sandy Springs) · **FLSA**: Exempt · **Job Overview**: · This is a high-volume, fast-paced, customer-facing position with responsibilities for processing vendor payments as well as commission and inc ...

  • Kaiser

    RN, Health Education/Complete Care

    2 days ago

    Kaiser Atlanta, United States

    Job Summary: · Kaiser Permanente nurses advance the art and science of nursing in a patient-centered healing environment through their professional practice and leadership. Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in th ...

  • Shepherd Center

    Driver Technician

    4 days ago

    Shepherd Center Atlanta, United States

    Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditi ...

  • AssuranceAmerica

    Sr Data Warehouse Engineer

    3 days ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products t ...

  • AssuranceAmerica

    Sr Data Warehouse Engineer

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products t ...

  • Shepherd Center

    Prn Pt/ot Aide

    4 days ago

    Shepherd Center Atlanta, United States

    Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditi ...

  • Comcast Corporation

    Xfinity Retail Sales Consultant

    1 week ago

    Comcast Corporation Atlanta, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • Comcast Corporation

    Specialist 2, Construction

    1 week ago

    Comcast Corporation Atlanta, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • AssuranceAmerica

    Learning & Development Manager

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Are you seeking an opportunity to make a meaningful impact within an organization that values your contributions and fosters a culture of collaboration and growth? Join the AssuranceAmerica team. · AssuranceAmerica has provided superior property a ...

  • AssuranceAmerica

    Manager, Sales UX Data Analytics

    3 days ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...

  • AssuranceAmerica

    Manager, Sales UX Data Analytics

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...

  • AssuranceAmerica

    Marketing Specialist

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products t ...

  • AssuranceAmerica

    Manager, Sales UX Data Analytics

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...

  • AssuranceAmerica

    Learning & Development Manager

    3 days ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Are you seeking an opportunity to make a meaningful impact within an organization that values your contributions and fosters a culture of collaboration and growth? Join the AssuranceAmerica team. · AssuranceAmerica has provided superior property a ...

  • AssuranceAmerica

    Software Developer

    3 days ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products t ...

  • AssuranceAmerica

    Software Developer

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products t ...

  • AssuranceAmerica

    Sr Support Engineer

    2 weeks ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...

  • AssuranceAmerica

    Sr Support Engineer

    3 days ago

    AssuranceAmerica Atlanta, United States

    JOIN THE ASSURANCEAMERICA TEAM · Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. · For 25 years, AssuranceAmerica has provided superior property and casualty insurance products through con ...