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    Education and Event Manager - New York, United States - Valmont - CVL Cosmetics North America

    Valmont - CVL Cosmetics North America
    Valmont - CVL Cosmetics North America New York, United States

    4 weeks ago

    Default job background
    Customer Service / Support
    Description

    Employee location: Texas, Illinois, New York, New Jersey, Connecticut

    Heir to the Swiss medical tradition, Valmont is a family group that has been weaving its magic for almost 40 years, celebrating beauty through three prestigious brands and an art foundation.

    As the North American subsidiary of the group, the company distributes its facial and body care products, as well as fragrances, to a diverse clientele of aesthetic professionals, medical experts, high-end hospitality establishments and luxury retailers in Canada and the United States.

    MISSION OF THE POSITION

    As a certified esthetician, the Education & Event Manager will promote brand image and values by training estheticians and beauty specialists on product knowledge, protocol treatments and selling techniques. This position also conducts in-person and virtual events for both spa location and department stores.

    TASKS & DUTIES

    • Events (20%): Conduct animations at spas, department stores and various points of sale by performing facials (in person or virtual depending on client's need).
    • Trainings (60%): Deliver technical and theoretical trainings that are informative, engaging and maximize product knowledge retention on the latest skin care techniques and product launches.
    • Develop a trusting relationship with clients and their teams.
    • Consistently deliver extraordinary Valmont professional esthetic services and sales advice to clients.
    • Maintain a high level expertise in product and protocol knowledge.
    • Administrative tasks (15%):

    Organize schedule and own travel coordination, according to the requests of the sales team;

    Ensure that all paperwork after every training/animation is completed and submitted;

    Follow-up on the development of client needs;

    Organization of trainings; (logistics, food, supplies, kit replenishment, etc)

    • Meetings (5%): Attend virtual and in-person corporate meetings including the Employee Summit (Biannually).

    COMPETENCIES

    • Excellent knowledge of beauty care.
    • Capacity to learn quickly.
    • Technical ability to perfect Valmont's face & body protocols.
    • Excellent communication skills, comfortable in public speaking.
    • Customer oriented.
    • Highly collaborative; working with and through others in a team-oriented environment.
    • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision.
    • Entrepreneurial, competitive, self-confident, and self-motivated.
    • Fluent in English, French an asset.

    QUALIFICATIONS

    • Canadian/American esthetician diploma and proficiency, essential.
    • Three or more years' experience in a similar position, essential.
    • Prior experience in a luxury environment, asset.

    OTHER RELEVANT INFORMATIONS

    • Able to work a flexible schedule based on the customers needs that could include nights and/or weekends.
    • Travel within the designated territory is necessary with occasional outside travel as required (up to 80%).
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