- learn about the customer's rental needs; promote to upgrade them to a more premium vehicle as well as emphasize optional features and benefits that will enhance their experience
- review rental contracts with all customers to ensure understanding of rates, return date and times, optional charges, and other services
- answer questions, offer directions and local area information
- resolve customer service issues in a fair and equitable manner to ensure continued customer loyalty
- clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
- lucrative sales incentives
- vacation, paid time off and holiday pay
- medical, dental, vision, disability and life insurance available after 60 days of employment
- FSA option
- retirement benefits (401k) with company match
- options for growth within the company
- build your skillsetRequirements
- must be 18 years of age and legally authorized to work in the United States
- must have a valid driver's license with no more than 2 moving violations in the last 3 years
- hiring is contingent on passing a complete background check and drug screen
- must be able to work weekends and holidays
- strong verbal and written communication skills
- high school diploma or G.E.D
- minimum 1-year customer service or sales experience
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Counter Sales Agent - American Fork, United States - Budget Rent A Car
Description
Job Type Full-timeDescriptionAs a Counter Sales Agent, you will be focused on interacting with customers, managers and coworkers in a professional, courteous manner.
Essential responsibilities: