-
IT Support Engineer
1 week ago
Netskope Santa Clara, United StatesAbout Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started N ...
-
IT Support Engineer
2 weeks ago
AppLab Systems Inc Santa Clara, United StatesTitle : IT Support Engineer · Location : Santa Clara ,CA onsite · Updated JD · What You Will Be Doing · Handle tiered tickets and escalations, providing on-site and remote assistance for Windows, Mac, Linux, iOS, and Android platforms as needed. · IT Inventory: Responsible f ...
-
Technical Support Engineer
1 week ago
Tranzeal Incorporated Santa Clara, United StatesTranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Our Consulting Services are dedicated to helping our clients maxi ...
-
Technical Support Engineer
1 week ago
Russell Tobin & Associates Santa Clara, United States· What are we looking for in our Technical Support Engineer ? · Position: Technical Support Engineer · Location: Santa Clara, California (Hybrid Schedule) · Contract: 1 Year (Extension Likely) · Pay Rate: $40-$45/HR DOE · Position Overview: · We are looking for an experienced S ...
-
Technical Support Engineer
1 week ago
Collabera Santa Clara, United StatesPay Range $40 to $45 · We are seeking a Performance Support Engineer to join our Technical Support team. · The role will involve managing and resolving challenging issues related to performance and instance availability. · Will serve as the last point of escalation within the tec ...
-
Technical Support Engineer
6 days ago
Russell Tobin Santa Clara, United StatesWhat are we looking for in our Technical Support Engineer - Performance? · Location: Santa Clara, CA (2 days a week) · Duration: 12 months · Pay rate: $35- $45 (Based on experience) · Job Description · The Performance Support Engineer will be responsible for managing and resolvi ...
-
Technical Support Engineering
1 week ago
Qualcomm Santa Clara, United States· Company: · Qualcomm Technologies, Inc. Job Area: · Engineering Services Group, Engineering Services Group > Technical Support Engineering General Summary: · As a Lab Operations Manager you will be supporting post silicon validation and development with a focus on ARM SoC co ...
-
Technical Support Engineer
3 days ago
Invovia Santa Clara, United StatesRole : Technical Support Engineer · Location : Santa Clara/ San Diego · Onsite all 5 days. · Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging compl ...
-
Technical Support Engineer
4 days ago
Tranzeal Incorporated Santa Clara, United StatesTittle - Technical Support Engineer – Integrations · Location- Orlando, FL / Hybrid · Contract – 12+ months · Important Note - Onsite Requirement: · This position will also require onsite presence weekly on Wednesday and Thursday at the Orlando, FL / hybrid office. · Hiring Ma ...
-
Desktop Support Engineer
1 week ago
Raas Infotek Santa Clara, United StatesJob Role - Senior Desktop Support Engineer - Windows and MAC End Points. · Location : Santa Clara ,CA · Job Description: · A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to in ...
-
Product Support Engineer
4 hours ago
Picarro Santa Clara, United StatesProduct Support Engineer · Location: · Santa Clara, CA · (on-site) · Job Term: Full-Time · Semiconductor Division · Picarro is the world's leading provider of stable isotope and gas concentration measurement systems for science and industry. The company's products are designed an ...
-
Technical Support Engineer
2 days ago
Tranzeal Santa Clara, United StatesTittle - Technical Support Engineer – Integrations · Location- Santa Clara, CA / Hybrid · Contract – 12+ months · Important Note - Onsite Requirement: · This position will also require onsite presence weekly on Wednesday and Thursday at the Santa Clara, CA / hybrid office. · D ...
-
Technical Support Engineer
1 week ago
Akraya Santa Clara, United StatesPrimary Skills: JavaScript , LDAP/Active Directory, SSO, SOAP, REST · Contract Type: W2 only · Duration: 12+ months Contract · Location : Santa Clara CA Wednesday and Thursday) · Pay Range:$40 - $45 per hour · TALK to a recruiter NOW: CONTACT Rahul at · "Looking for a new job th ...
-
Technical Support Engineer
1 day ago
Russell Tobin Santa Clara, United States· What are we looking for in our Technical Support Engineer ? · Position: Technical Support Engineer · Location: Santa Clara, California (Hybrid Schedule) · Contract: 1 Year (Extension Likely) · Pay Rate: $40-$45/HR DOE · Position Overview: · We are looking for an experien ...
-
Technical Support Engineer
1 hour ago
Invovia Inc Santa Clara, United StatesRole : Technical Support Engineer · Location : Santa Clara/ San Diego · Onsite all 5 days. · Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex ...
-
Desktop Support Engineer
1 week ago
Diverse Lynx Santa Clara, United StatesJob Title: Desktop Support Engineer · Location: Onsite Day 1 - Santa Clara, CA · Duration: Contract · Job Description · What are the top 3 skills required for this role? · 1. Desktop Support experience in a Corporate environment doing Deskside Support, Field Services, Walku ...
-
Technical Support Engineer
1 week ago
Tranzeal Incorporated Santa Clara, United StatesTittle - Technical Support Engineer – Integrations · Location- Santa Clara, CA / Hybrid · Contract – 12+ months · Important Note - Onsite Requirement: · This position will also require onsite presence weekly on Wednesday and Thursday at the Santa Clara, CA / hybrid office. · H ...
-
Technical Support Engineer
6 days ago
Couchbase Santa Clara, United StatesThe Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions, building relationships with our customers, and providing valuable feedback internally to our engineering teams to help improve our products ...
-
Technical Support Engineer
1 hour ago
Tranzeal, Inc. Santa Clara, United StatesKnowledge on LDAP/ActiveDirectory, SSOor other authentication or user management systems · Understanding of EmailTroubleshooting (e.g. Office 365, Exchange ) · Knowledge on WebServices (SOAP, REST) · Working knowledge on Network troubleshooting (e.g. Ping, Telnet) · Hands on expe ...
-
Technical Support Engineer
1 day ago
Dice Santa Clara, United StatesDice is the leading career destination for tech experts at every stage of their careers. Our client, Tranzeal, Inc., is seeking the following. Apply via Dice today · Tranzeal is an industry leading global Business Transformation Service Provider offering specific consulting serv ...
Software Platform Support Engineer - Santa Clara, United States - NVIDIA
Description
The NVIDIA GPU Cloud (NGC) organization is looking for passionate software support engineers to partner closely with our internal customers to support them on our internal platforms.
This partnership requires you to gain a deep understanding of the customer needs, how their application(s) work, assist them in troubleshooting issues, and create documentation to make it easier for users to troubleshoot issues themselves.
The support you provide will help our users have a better experience and help shape our platform. We expect you to have knowledge of supporting cloud-based deployments across compute, storage and networking environments.What will you be doing:
Partner with multiple internal teams to provide Tier 1 support for complex cloud platforms Triage/investigate root cause of customer issues and escalate as needed File bugs and report issues while working closely with the Site Reliability team Build tooling to improve customer support process and visibility Document best practices, solutions, knowledge base articles, how to's, and blog posts Deeply understand user workloads and use cases Partner with multiple internal teams to give feedback to engineering teams and develop solutions to aid in their success Be part of an on call rotation to support production systems
What we need to see:
BS/MS degree in Computer science or related areas (or equivalent experience) 2+ yrs of experience with supporting distributed software systems 2+ yrs of experience supporting end user software platforms 2+ yrs of experience with Linux Experience with Kubernetes Experience with AWS, Azure, OCI, and GCP Background of Infrastructure, Networking, Storage, DevOps scripting/tooling, Customer Service/Support Understanding of data storage technologies (databases, file, block, blob) Willingness to work up and down the stack as well as across multiple teams
Ways to stand out from the crowd:
Willingness to become an expert in DGX Cloud Kubernetes Admin Experience A strong drive to work with internal customers and make them successful A drive to improve process with strong organizational skills
NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing and Visualization.
The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services.
Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars.
NVIDIA is looking for phenomenal people like you to help us accelerate the next wave of artificial intelligence. NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and dedicated people in the world working for us. The base salary range is 76,000 USD - 166,750 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits .NVIDIA accepts applications on an ongoing basis.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer.
As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
#J-18808-Ljbffr