Application Consultant - Appleton City, United States - Nexus Dynamics
Description
About the CompanyWe are a medium-sized software manufacturer with approximately 50 employees located in Appleton City.
Our software solution helps our clients to centralize all product information such as images, texts, documents, and other media in one place. This allows for optimal use in online shops, portals, catalogs, etc.
What We Offer
- Part-time and flexible working hours
- 30 days of vacation
- Option to work remotely up to 2 days per week
- Ability to compensate for overtime through flextime or payment
- Comprehensive information about working at our company can be found here
What to Expect
- Create and classify support tickets in the customer management system and follow up on them
- Provide telephone support by offering assistance and configuring solutions
- Conduct system tests and deliveries and document hotfix versions
- Assist with PIM and e-commerce projects
- Work on internal projects for ongoing software improvement
What We're Looking For
- Responsible, team-oriented, and structured work approach with a strong willingness to learn
- Excellent communication skills and enjoyment in working with customers
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