- Exercise experienced and proven collections approach and methodology to collect from B2B clients while ensuring future revenue from the account is preserved through professional client interaction and relationship building.
- Maintain a master status tracking document that shows collections status and promises to pay on various invoices and tracking of claim issues on other invoices.
- Run AR aging reports and use them to prioritize collection efforts and to actively manage accounts.
- Contact customers via phone, email, and mail regarding their past due balances and/or irreconcilable differences.
- Employ extensive collections efforts in reaching out to B2B customers for payment of current and past due A/R Provide all account history and invoices and resolution on units in dispute with final goal of collections and bringing accounts current.
- Coordinate referral of bad debt accounts to collection agencies
- Communicate regularly regarding the status of receivables, authorizations, and encounter.
- Reduce aging bucket 61+ to below 2%
- Review open accounts for collection efforts
- Email clients' invoices when requested
- Resolve client-billing problems and investigates all past due accounts.
- Identify issues attributing to account problems and discuss them with management
- Process credit card payments through merchant portal.
- Strong ability to analyze data
- Critical thinking skills
- Excellent attention to detail
- Excellent interpersonal and customer service skills
- Must be a well-organized, self-motivated and self-stater with the ability to get close done on time
- Strong verbal and written communication
- Must be flexible and able to work under pressure
- Ability to work in a team environment and independently.
- Ability to work collaboratively in a professional manner with internal and external customers with an emphasis on accuracy and timeliness
- Experience working with Microsoft programs
- Good knowledge of Excel a must
- Good knowledge of QuickBooks and/or other accounting software
- Ability to document work with legible handwriting
- High school degree or equivalent
- Bachelor's degree in accounting or business preferred
- 2+ years of previous work experience in collections of A/R
- Experience in QuickBooks strongly preferred
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Accounts Receivable-B2B Collections Accountant - Conshohocken, United States - Extremity Care
Description
Job Description
Job DescriptionSalary: $55,000+**This is an on-site position at our Conshohocken location**
Purpose:
The accounts receivable B2B Client Collections Specialist is responsible for maintaining an ongoing level of engagement and customer service with key customers. They will grow and become great stewards of the relationships with their assigned accounts while achieving cash collections goals monthly.
Duties & Responsibilities:
Skills:
Education & Experience:
