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    Customer Experience Specialist - West Valley City, United States - Cottonwoodres

    Cottonwoodres
    Cottonwoodres West Valley City, United States

    3 weeks ago

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    Description


    We are growing again and looking for a Customer Experience/Leasing Specialist for Sugarmont Apartments & Townhomes in Sugarhouse, Salt Lake City, UTDo you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Sugarmont Apartments & Townhomes.

    In this role you will work full-time. A flexible schedule is required and includes weekends and evening hours.

    As a Customer Experience Specialist you:

    Put your upbeat attitude, communication skills, and creativity into actionStand and smile when greeting all customers including prospects, residents and vendors when they enter the officeProvide courteous and prompt responses to all resident and prospect inquires via phone, email and textAnswer all phone calls to the property and take detailed notes and informationEnsure apartments are ready to show daily and for upcoming move-insWalk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residentsUnderstand pricing and information about all available apartment homes, and be able to answer questions to any prospective rentersAssist in planning community events and social media marketingOrganize package room daily as packages are deliveredMaintain community related communications and vendor relationshipsBegin to kick start your career with room to grow into future management position.

    Compensation & BenefitsCompetitive base pay and quarterly bonus structureFull health, vision, dental, life and disability benefits - available within 1-30 daysGenerous 401k and HSA Company matchPaid time off - 120 hours to start9 paid holidays#J-18808-Ljbffr
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