- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
- Ability to work at a computer for long periods of time.
- Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
- Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
- Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
- High School Diploma or equivalent preferred.
- Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
- One year related experience required with customer service preferred.
- Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
-
Service Coordinator
3 days ago
Long Home Products Taunton, United StatesLong Home Products a trusted name in the home improvement industry since 1945 is currently seeking a Service Coordinator to join our growing team in our Savage, MD office. · $18 - $20/hr · **Primary Purpose & Function**: · Deliver prompt, reliable service to our customers while e ...
-
Client Service Coordinator
12 hours ago
KANDU Industries, Inc Milton, United StatesJob Summary: · **Responsibilities**: · - Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information · - Manage client accounts, ensuring all necessary documentation is complete and up-to-date · - Collaborate with inter ...
-
Service Delivery Coordinator
6 days ago
New Era Technology Plymouth, United StatesNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety sol ...
-
Service Coordinator Supervisor
5 days ago
State of Massachusetts Plymouth, United StatesThe Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, thei Coordinator, Supervisor, Serv ...
-
Program Services Coordinator
1 week ago
Big Brothers Big Sisters of Eastern Massachusetts Plymouth, United StatesAt Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) we believe that every child deserves to have a mentor in their corner and to ignite and defend their potential. That's why we are committed to promoting the healthy development of children through the nurturing of cont ...
-
Program Services Coordinator
1 week ago
Big Brothers Big Sisters of Eastern Massachusetts Plymouth, United StatesJob Description · Job Description At Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) we believe that every child deserves to have a mentor in their corner and to ignite and defend their potential. That's why · we are committed to promoting the healthy development of ...
-
Program Services Coordinator
3 days ago
Big Brothers Big Sisters of Eastern Massachusetts Plymouth, United StatesJob Description · Job DescriptionAt Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) we believe that every child deserves to have a mentor in their corner and to ignite and defend their potential. That's why we are committed to promoting the healthy development of child ...
-
Project Coordinator for Field Service
5 days ago
Velocity Enterprises New Village, United StatesPlanning, coordination, and implementation of rollout projects, also on-site · Training and instruction of personnel in service centers · Support of service centers in complex incidents and IMACs · Development and implementation of optimization measures for operational matters ...
-
Game Day Sales and Service Coordinator
1 week ago
Kraft Soccer Llc Foxborough, United States**SUMMARY** · This role will assist in the club's overall game day operations and customer service. The incumbent will work closely with the Senior Director of Business Operations and Customer Service, the Hospitality and Events Supervisor along with various team staff in their d ...
-
Service Coordinator
1 day ago
Lift Truck Parts & Service Brockton, United StatesLooking for a reliable employee to coordinate service at a busy forklift company. · Responsibilities Include: · -Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls · -Advise customers on necessary and suggested serv ...
-
Service Coordinator
5 days ago
Franklin Professional Associates Canton, United StatesWhy Join Us?Are you a positive team player with the determination to win? We are a family-oriented field service business based in Canton, MA that is looking for a Service Coordinator. We offer exceptional growth opportunities and a positive environment where our team members alw ...
-
Service Coordinator
6 days ago
Lift Truck Parts & Service Taunton, United StatesJob Description · Job DescriptionLooking for a reliable employee to coordinate service at a busy forklift company. · Responsibilities Include: · -Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls · -Advise customers o ...
-
Service Coordinator
1 week ago
Lift Truck Parts & Service Brockton, United StatesJob Description Job Description Looking for a reliable employee to coordinate service at a busy forklift company.Responsibilities Include:-Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls-Advise customers on necessar ...
-
Service Coordinator
1 day ago
Lift Truck Parts & Service Brockton, United StatesJob Description · Job Description · Looking for a reliable employee to coordinate service at a busy forklift company. · Responsibilities Include: · -Working with customers and field service mechanics to identify required maintenance and dispatch breakdown calls · -Advise custom ...
-
Service Coordinator
5 days ago
HonorVet Technologies Taunton, United StatesPosition Summary: Coordinate, prioritize, and schedule installations. Use Telemar system to schedule installation appointments. Confirm all installation appointments daily. Use IBT to track all scheduled installations. Use O2C portal to manage customer contracts and associated pa ...
-
Service Coordinator
2 days ago
Long Home Products Taunton, United StatesLong Home Products a trusted name in the home improvement industry since 1945 is currently seeking a Service Coordinator to join our growing team in our Savage, MD office. $18 - $20/hr This position is fast-paced, challenging, and rewarding. For the right candidate, there is an e ...
-
Service Coordinator
6 days ago
Devlin Energy Rockland, United StatesJob Description · Job DescriptionDescription:Devlin Energy is a local, family-owned electrical & solar contracting company experiencing unprecedented growth. Serving the New England area for nearly 15 years, we are looking to add a highly motivated individual to our team. · Sola ...
-
Service Coordinator
1 week ago
Riverside Community Care Taunton, United StatesWe make a difference- in your community and in your career · Are you looking to work extra hours? · Come work for our Developmental and Cognitive Services Division at Riverside Community Care · **We are looking for upbeat, conscientious and hardworking residential counselors f ...
-
Crimson Enterprises Curlew, United StatesHE2415 - Digital Transformation Consultant (m/f/d) with a focus on IT, Industry, and Engineering at Curlew · Your Responsibilities · Designing digital customer, production, logistics, and service processes and building digital competence within our clients' organizations · Suppor ...
-
Occupancy Specialist
1 week ago
Beacon Communities LLC Duxbury, United StatesOccupancy Specialist, Island Creek Age Restricted - Duxbury, MA · **General Statement of Duties**: Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the Company's representative by conveying the benefits of the community. Responsible ...
Client Service Coordinator - Plymouth, United States - Banfield Pet Hospital
Description
Passionate Customer Service Professional Needed. Must Love Pets.Banfield Pet Hospital -Plymouth, MA
Job Description
Client Service Coordinator needed for Banfield Pet Hospital in Plymouth, MA
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
SPECIAL WORKING CONDITIONS