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    Front Desk Associate - Chicago, United States - Red Roof

    Red Roof
    Red Roof Chicago, United States

    1 week ago

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    Description

    ** Front Desk Associate - Full -Time**

    **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02297 Showing 1 location **Job Details**

    **Description**

    Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.

    Make an impact on your guests by making each experience unique and tailored to them.

    Empowered individuals are our favorite be your bold self.

    Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

    Takes reservation requests and making adjustments to reservations as needed

    Works with Hotel Management and other team members to provide an excellent guest experience

    Uses our front desk computer system to complete customer transactions and run reports

    Communicates with the housekeeping team to be aware of room availability or guests

    **QUALIFICATIONS**

    HS Diploma or equivalent work experience

    1-2 years in a similar position at a downtown Chicago Hotel

    Basic office skills (i.e. math, cash handling, computer skills, etc.)

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Required**

    You MUST have experience as a Guest Service Representative or Guest Service Supervisor at a downtown Chicago Hotel.

    **Licenses & Certifications**

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