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National Accounts Coordinator - Rosemont, United States - Culligan International
Description
Job DescriptionJob Description
Responsibilities:
This position will be responsible for supporting the development, implementation, and growth of our business within our National Accounts program.
Specific Job Function:
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Manage the Site Survey process from dispatch to quote creation.
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Accurately document all account requirements for proper invoicing and reporting
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Provide regular communications for updates and reporting purposes to customers, dealers, and other members of Culligan.
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Respond to all inquiries from Culligan internal and external customers.
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Provide support to all Culligan customers & sales team.
Will work closely w/ National Account Sales Mgrs.
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Accurately enter contact data and notes into a database for tracking, analysis, and reporting.
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Manage interface with National Accounts Portals as required by accounts to support sales and service.
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Process customer orders from initial proposal thru installation.
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Manage customer support functions as assigned.
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Demonstrate a professional and friendly demeanor to internal & external customers.
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Conduct customers' follow up to complete invoicing and service provider payments.
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Additional responsibilities as assigned by supervisor.
Requirements:
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Bachelor's degree or equivalent work experience
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Ideally to have 3-5 years supporting National Accounts Customer Service
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Familiarity and competency with data entry
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ERP data management experience (SAP, Salesforce, and CRM a plus)
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Experience in MS office required, strong proficiency in Excel required.
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Strong attention to detail and organizational skills
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Fast and accurate data entry skills
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Strong and effective verbal and written communication skills
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness
Customer Focus
Team Player
Passion
Integrity
Analysis Skills
Detail Orientated
Organization/Planning
Oral/Written Communication
Company Description ABOUT CULLIGAN INTERNATIONAL
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers.
Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries.
Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.For more information visit:
Company Description
ABOUT CULLIGAN INTERNATIONAL\r \rFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers.
Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries.
Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.\rFor more information visit:
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