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    Client Advisor - San Francisco, United States - Bulgari

    Bulgari
    Bulgari San Francisco, United States

    1 week ago

    Default job background
    Description
    This range is provided by Bulgari. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
    Base pay range

    $26.00/hr - $29.00/hr
    Direct message the job poster from Bulgari

    B V L G A R
    I

    is seeking a Client Advisor for our San Francisco Boutique. The Client Advisor is responsible for acting as a Brand Ambassador and delivering an exciting and memorable customer experience. Creating, stimulating, and maximizing sales opportunities to achieve store sales and profit targets and provide excellent client service.
    Welcome all clients/prospects entering the store for whatever reason (browsing, purchasing, after-sales), provide extraordinary service, and always have the client leave a remarkable impression

    Contribute to the store and service KPIs achievement through a proactive and consistent commitment to achieve the sales budget monthly and annually.

    Manage the sales process as per delivery standards (from Welcome to Packaging), ensuring the proper application of selling techniques to deliver a UNIQUE shopping experience.

    Convey the warm Italian hospitality mindset through each step of the interaction with the client.
    Listen empathetically to understand and adjust to client's needs, providing customized advice.
    Establish and develop relationships with existing clients and engage new customers to Bulgari
    Perform all CRM one-to-one activities as per Store Manager indications, including CRM AFSS.

    Communicate with management about opportunities to develop community relationships and explore potential events to increase brand awareness and customer loyalty among new and existing clients.

    Assist and provide exceptional service to clients with any After Sales need (exchanges, returns, repairs)
    Manage morning set-ups for the store and ensure perfect execution of Visual Merchandising guidelines. Manage breakdown after the store closes.
    At least three years of experience in luxury retail or with luxury products.
    Proactive selling and negotiation skills
    A second language skill would be a plus.
    Attention to detail, good organizational skills, priority setting, and personal accountability.
    Must work retail hours – Weekdays and Weekends, Evenings & Holidays
    Ability to lift a certain amount of weight – up to 25 pounds

    Knowledge of Microsoft Office programs:
    Excel, Word, PowerPoint, and ability to acquire some expertise in Store operation applications (Beanstore, SalesForce, SAP)
    Exceptional Team Player
    Seniority level

    Seniority level

    Associate
    Employment type

    Employment type

    Full-time
    Job function

    Job function

    Sales, Customer Service, and Business Development
    Industries

    Retail, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion
    Referrals increase your chances of interviewing at Bulgari by 2x
    Inferred from the description for this job

    Medical insurance
    Vision insurance
    401(k)
    Paid maternity leave
    Paid paternity leave
    Disability insurance
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