- 19,000+ trained professionals
- 300+ locations worldwide
- Globally unified systems
- Perform weekly customer contact on past due accounts in a high volume and fast paced environment
- Provide up to date detailed collection notes listing actions on each invoice in the collection system
- Review open accounts for collection efforts weekly with department manager
- Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff
- Assist with process improvements related to problematic accounts and work directly with manager for process resolution
- Review credits and issue refunds to customers weekly
- Other duties as assigned
- Strong analytical skills
- Detail-oriented
- Outstanding organizational skills
- Ability to communicate clearly both verbally and through email
- Intermediate level Microsoft Excel
- At least one year of collections required
- 10 Key by touch
- We are not considering Visa sponsorship for this job and all applicants must be authorized to work in the United States.
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
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Accounts Receivable - Kansas City, United States - Expeditors International of Washington, Inc.
Description
Expeditors is a Fortune 500 Company.Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting.
Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
The Kansas City branch is looking for a highly motivated and reliable person to support all aspects of our accounting department including accounts receivable and other administrative duties.
Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels.
Our work environment is team oriented and very fast paced; therefore, a strong candidate must have excellent organizational skills, time management skills in addition to a professional attitude and attire that exemplifies the Expeditors culture.
Major Duties and Responsibilities: