OAG - Child Support | Child Support Officer III | - Houston, United States - CAPPS, Inc.

CAPPS, Inc. Houston, United States

3 weeks ago

Description

Job Description

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents and ensuring children receive the support they need and deserve.

Child Support Officers (CSOs) conduct detailed investigations to locate absent parents; assist in establishing paternity; obtaining court orders for financial support and health care coverage for children; enforcing child support orders; responding to customer inquiries; promoting the involvement of both parents in their children's lives; and collaborating with state agencies and community organizations to serve Texas families.

CSOs gain valuable investigative and legal experience and are part of a collegial team dedicated to supporting Texas children and families.

Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. OAG employees enjoy excellent benefits ) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans.

Takes the appropriate case action to locate absent parents, establish paternity for children born out-of-wedlock, establish or enforce child/medical support obligation, or initiate case closure:

Conducts detailed in-office investigations to locate parties, verify employment and determine assets
Prepares documents relating to legal and administrative actions to establish or enforce child support orders
Negotiates lump sum payments from noncustodial parents who owe past due child/medical support
Negotiates out-of-court settlements and agreements with parties
Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s)
Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES), case/court documents
Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository
Reviews cases to determine if the cases are eligible for closure
Attends court to assist legal staff, as needed

Researches case information on the computer including TXCSES

Maintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations, and other states' IV-D regulations

Assesses child support cases to determine the appropriate case action

Explains Child Support Program policies, procedures, and regulations to customers

Responds to customer inquiries and complaints

Assesses the validity of complaints against the IV-D program with impartiality

Serves as Notary Public

Performs related work as assigned

Maintains relevant knowledge necessary to perform essential job functions

Attends work regularly in compliance with agreed-upon work schedule

Ensures security and confidentiality of sensitive and/or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications:

Education:
Graduation from high school or equivalent

Education:
Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist

Experience:
One (1) year of full-time experience working in the following (or closely related) fields: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist

Knowledge:
Investigative practices and techniques

Skill in interviewing and negotiating

Skill in using a personal computer for word-processing and data entry/retrieval

Skill in basic mathematical computations

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Ability to receive and respond positively to constructive feedback

Ability to work cooperatively with others in a professional office environment

Ability to provide excellent customer service

Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)

Ability to arrange for personal transportation for business-related travel

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 30 lbs.

Ability to travel (including overnight travel) up to 15%

Ability to type 35 words per minute (Typing test required at time of interview)

PREFERRED QUALIFICATIONS

Education:
Graduation from an accredited four-year college or university

Knowledge:
Investigative practices and techniques

Other Language:
Ability to proficiently read, write, and speak Spanish

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit.
A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Development Officer III- Health

4 weeks ago

Houston Journal of Health Law & Policy Houston, United States

· Manages a portfolio of major gifts donors and prospects in support of university-wide initiatives or for one or more assigned colleges or units. Possesses a high level of knowledge and expertise on major gifts and fundraising in general, and at least a mid-level knowledge of p ...
US|Office Clerk III

3 weeks ago

Vantage Point Consulting Inc. Houston, United States

Medical Exam Processor · Medical Administration and Support · • Medical Data Processing and Reporting: · • Provide administration support to Americas Regional Medical Teams. · • Receives and verifies completeness of pre-placement/post offer exams, surveillance exams, expatriat ...
Research Liaison Officer III

4 weeks ago

University of Houston Houston, United States

INTERNAL APPLICANTS ONLY · Supports individuals and groups campus wide within the University of Houston System in research and research proposal development for funding complex, multidisciplinary proposals. Strategically collaborates with other research entities and private busin ...
Development Officer III- Health

2 weeks ago

University of Houston Houston, United States

Manages a portfolio of major gifts donors and prospects in support of university-wide initiatives or for one or more assigned colleges or units. Possesses a high level of knowledge and expertise on major gifts and fundraising in general, and at least a mid-level knowledge of plan ...
Development Officer III- Health

2 weeks ago

University of Houston Houston, United States

Manages a portfolio of major gifts donors and prospects in support of university-wide initiatives or for one or more assigned colleges or units. Possesses a high level of knowledge and expertise on major gifts and fundraising in general, and at least Officer, Development, Health, ...
Office Clerk Iii

1 week ago

WCL Group Houston, United States

**CLIENT HIGHLIGHT** · The Client you will be working for is a Fortune 100 Oil and Gas Company. This opportunity will give you experience in the energy sector in the United States with a company that is a globally recognized leader in energy production and one of the biggest comp ...
Security Officer Iii

2 days ago

Harris Health System Houston, United States

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underi ...
Development Officer III- Health

4 weeks ago

H0027 Development Houston, United States

Job Description - Development Officer III- Health (STA013937) · Job Description · Development Officer III- Health · - · ( · STA013937 · ) · Development Officer 3 - Health · Organization · Organization · : · H0027 Development · Description · Manages a portfolio of major gi ...
TMD -Security Officer III (Installation Access Control - Ellington)

2 days ago

TEXAS MILITARY DEPARTMENT Houston, United States

TMD -Security Officer III (Installation Access Control - Ellington Organization · :TEXAS MILITARY DEPARTMENT Primary Location · :Texas-Houston Work Locations · :Ellington Field_Houston14657 SNEIDER STREETHouston77034 Job · :Protective Service Employee Status · :Reg ...
Research Liaison Officer III

4 weeks ago

University Of Houston Houston, United States

INTERNAL APPLICANTS ONLY · Supports individuals and groups campus wide within the University of Houston System in research and research proposal development for funding complex, multidisciplinary proposals. Strategically collaborates with other research entities and private busin ...
Development Officer III- Health

1 week ago

Houston Journal of Health Law & Policy Houston, United States

· Manages a portfolio of major gifts donors and prospects in support of university-wide initiatives or for one or more assigned colleges or units. Possesses a high level of knowledge and expertise on major gifts and fundraising in general, and at least a mid-level knowledge of p ...
level iii commissioned officer with a current card in hand

3 weeks ago

S.E. Security Solutions, LLC Houston, United States

Job Description · Job DescriptionWE ARE LOOKING FOR COMMISSIONED OFFICERS WITH A CURRENT COMMISSION LICENSE IN HAD TO JOIN OUR TEAM. · WE DO ENCOURAGE PRIOR MILITARY TO COME IN WE HAVE A SPECIAL PROGRAM FOR YOU AND PRIOR LAW ENFORCEMENT. · PLEASE CALL TO MAKE AN APPOINTMENT FOR ...
Fleet Office Coordinator I, Ii, or Iii

1 week ago

Texas Department of Transportation Houston, United States

**Fleet Office Coordinator I, II, or III - Fleet Operations Division** **-** **(**2401735**)** · **Position Information** · **Position Title** · **Salary Grade/Range** · - Office Coordinator I- A15, $32, $52, Office Coordinator II- A17, $36, $58, Office Coordinator III- A19, $42, ...
Oag - Child Support Child Support Officer Iii

2 days ago

OFFICE OF THE ATTORNEY GENERAL Houston, United States

**OAG - Child Support | Child Support Officer III | ** **(** **)** · **Organization**: OFFICE OF THE ATTORNEY GENERAL · **Primary Location**: Texas-Houston · **Work Locations**: CS Houston Metro 6161 Savoy Dr Suite 420 Houston · **Job**: Protective Service · **Employee Status**: ...
TMD -Security Officer III (Installation Access Control - Ellington)

3 days ago

CAPPS, Inc. Houston, United States

Job Description · APPLICATIONS SHOULD BE COMPLETED ONLINE THROUGH CAPPS RECRUIT AT: · APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: · Applicants may submit applications through Work In Texas (WIT), however, applicants must complete the supplemental questions in CAPPS Recruit t ...
Nurse III

2 weeks ago

Texas Department of Aging & Disability Services Houston, United States

Job Description: · Nurse III - HCSSA · If you want a place to work where you can establish a career filled with purpose, this is the job for you · Nurse III (Long-term Care Regulation) · Nurse III – Market Rate Salary $85,.68 · As part of a collaborative team of public servants, ...
16 FT COMMISSIONED Security Officer

2 weeks ago

GuardTexas Houston, United States Full time

· $16 FT COMMISSIONED Security Officer - MUST HAVE ACTIVE LEVEL III LICENSE ON HAND (All Houston) · This is a Level III Commissioned Position (Duty Weapon Needed) · MUST HAVE VALID TEXAS DRIVER'S LICENSE OR TEXAS ID · This position will require you to be outdoors. Schedule will ...
Structural Engineer

1 week ago

KBR Careers Houston, United States

This position requires US Citizenship and will be based abroad in Adana, Turkey. · Belong, Connect, Grow, with KBR · Program Summary · KBR will help sustain the well-being of U.S. armed forces at Morón Air Base in Spain, as well as Incirlik Air Base, Izmir Air Station, Office of ...
Senior Security Intelligence Operations Center Analyst

2 weeks ago

CEVA Logistics Houston, United States Full time

YOUR ROLE · The Security Intelligence Operations Center SIOC Analyst III works in a 24/7/365 Security Intelligence Operations Center directing the development of tactical and strategic security and intelligence products to inform protection and risk mitigation efforts in support ...
Facilities Engineer

5 days ago

Insight Global Houston, United States

I was very impressed with your background and experience and I think you would be an awesome fit for this Facilities Engineer that I am currently recruiting for in Houston, Texas. Here is the Job description below: · An O&G client in Houston, TX is looking for a Facilities Engine ...