Principal Salesforce Consultant - Richardson, United States - Infosys

Infosys Richardson, United States

4 weeks ago

Technology / Internet

Description

Job Description :

As a Principal Salesforce Consultant, in this role you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Basic Qualifications

Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
At least 11 years of experience in Information Technology

Preferred Qualifications

At Least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform
Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements in Marketing Cloud involving Integration with other systems.
Very good understanding Salesforce product roadmap and ability to compare with other CRM products
Very good understanding of Best Practice of Salesforce platform implementations.
Anticipate customer needs, provides inputs for solution, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving salesforce.
Encourages diversity of opinions and evaluates on individual merit without being biased
In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
Ability to work in team in diverse/ multiple stakeholder environment
Experience and desire to work in a Global delivery environment
Valid Salesforce Credentials - sales cloud and service cloud consultant - at least three years old

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