Jobs
>
Tampa

    IT Support Specialist - Tampa, United States - Qualawash

    Qualawash
    Qualawash Tampa, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Quala is North America's largest independent network of tank cleaning, maintenance, and industrial services offering comprehensive inspections, testing, and repairs for the chemical, food, and transportation industries. We service a variety of bulk containers, including Tank Trailers, IBC/ Totes containers, ISO containers, Railcars, Roll-off containers, and FRAC Tanks.

    We are seeking a skilled and motivated Information Technology Support professional to join our dynamic IT support team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-centric approach. This role requires a strong understanding of hardware systems, excellent troubleshooting skills, and the ability to deliver top-notch customer support.

    This position is for in-office support with a focus on hardware, you will be responsible for providing technical support to end-users, with an emphasis on configuring, deploying, and maintaining hardware components.

    Position Responsibilities

    • Deliver Level I and II technical support, resolving hardware and software issues for internal customers, providing exceptional customer service by promptly addressing inquiries and concerns with professionalism and courtesy.
    • Capture, update and maintain accurate records in the ticketing system.
    • Communicate technical information clearly to non-technical users, ensuring a positive support experience.
    • Establish and maintain positive relationships with internal customers, understanding their unique needs and challenges.
    • Configure and deploy hardware components, including desktops, laptops, printers, mobile devices, and peripherals, in alignment with internal customer requirements.
    • Collaborate with internal customers to assess hardware needs and recommend appropriate solutions.
    • Install, configure, and upgrade hardware and software components as needed.
    • Ensure hardware and software adherence to corporate cybersecurity policies, procedures, and standards.
    • Troubleshoot and diagnose complex IT problems, providing effective solutions.
    • Collaborate with cross-functional teams, including developers and network administrators, to ensure seamless integration of hardware solutions.
    • Work closely with internal customers and teams to implement and enforce hardware-related best practices.
    • Maintain accurate documentation of hardware configurations, deployments, and issue resolutions.
    • Contribute to the knowledge base with insights on hardware-related best practices.
    • Assist in maintaining accurate and up-to-date asset inventory.
    • Perform other duties and responsibilities as directed by supervisor and other department managers.

    Minimum Qualifications

    • Degree in a related field or relative experience.
    • 3+ years' experience as systems support, helpdesk technician, or systems engineer in an enterprise environment.
    • CompTIA A+ or equivalent certification is a plus.
    • Excellent analytical and problems solving skills: experience troubleshooting complex systems.
    • Excellent oral and written communication skills
    • Strong knowledge of Windows-based systems.
    • Experience with ticketing and asset tracking systems
    • Ability to work in a fast-paced environment and resolve common issues quickly.
    • Ability to prioritize tasks; be logical, organized and work well with others.
    • Ability to manage timely, effective response to internal customer needs and effectively communicate project status as requested and required.
    • Strong interpersonal communication skills including the ability to communicate between technical and non-technical personnel.
    • Ability to lift and/or move up to 50 pounds.
    • This is a hands-on onsite position, ability to commute and work in the office five days a week is a must.

    Quala offers the following Benefits:

    • Medical, Dental, and Vision plans
    • 401k with generous employer match
    • PTO
    • Paid Holidays
    • Tuition Reimbursement
    • Parental Leave
  • Freese And Nichols

    Support Specialist

    2 weeks ago

    Freese And Nichols Tampa, United States Full time

    Freese and Nichols is seeking a Support Specialist to join our Tampa, FL office. This individual will perform a variety of general administrative and clerical functions to support the Florida Division Manager. · Responsibilities include however not limited to supporting the Flori ...

  • TypTap Insurance Company

    IT Support Specialist

    23 hours ago

    TypTap Insurance Company Tampa, United States

    JOB SUMMARY · The IT Support Specialist will provide user assistance with desktop/laptop computers, associated equipment, and software. This role will support the IT department in delivering outstanding customer service to our end users. · For the first 90 days, this position re ...

  • Manpower Group Inc.

    IT Support Specialist

    1 week ago

    Manpower Group Inc. Tampa, United States

    Hillsborough County Supervisor of Elections is seeking an IT Support Specialist to join their dedicated team. As an IT Support Specialist , you will play a vital role in ensuring our electoral processes accuracy, efficiency, and integrity. The ideal candidate will be detail-orien ...

  • edgecomputingassociation

    IT Support Specialist

    3 weeks ago

    edgecomputingassociation Tampa, United States

    Location Tampa, Florida , · United States · TOP SKILLS' DETAILS3+ years in a midsize or large environment supporting M365, AD, Windows and basic troubleshooting of hardware and software products (Imaging, install, configuring, and upgrading).3+ years experience working with a t ...

  • Hiregy

    Technical Support Specialist

    3 weeks ago

    Hiregy Tampa, United States Contract to Hire

    Job ID: Technical Support Specialist · Location: Tampa, 33634 – This position is onsite · Pay: $18.00/hr · Type: Contract to Hire · Benefits during the contract period: We offer affordable medical, dental, and vision Learn more: · Job duties: Offer phone guidance to customers, ...

  • DDS Lab

    Technical Support Specialist

    1 week ago

    DDS Lab Tampa, United States Full time

    Job Details · Description · The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/databas ...

  • Ultimate Staffing

    Customer Support Specialist

    1 week ago

    Ultimate Staffing Tampa, United States

    JOB DESCRIPTION · After the first 3 months they offer 10 days of paid time off AND pays holiday pay in which the office is close FOR TEMPORARY EMPLOYEES · RESPONSIBILITIES · Support customers on order requests made via phone, fax, or email · Be the main Yara contact for customers ...

  • Banko Overhead Doors

    Field Support Specialist

    4 days ago

    Banko Overhead Doors Tampa, United States

    FIELD SUPPORT TECHNICIANS · No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage ...

  • Fintech

    Client Support Specialist

    2 weeks ago

    Fintech Tampa, United States

    Join Fintech headquarters in Tampa as a Client Support Specialist · Fintechis the leading business solutions provider of cost-effective technology built to simplify invoice management for products in any business, of any size across the hospitality, retail, and regulated alcohol ...

  • SNI Companies

    Customer Support Specialist

    3 weeks ago

    SNI Companies Tampa, United States

    Job Description · SNI Companies is hiring a Client Services Specialist in Tampa, Florida.Responding to inquiries and questions from agents, customers and internal departments via email and phone. · Providing agents and insured customers accurate information. · Researching and r ...

  • Aggne

    Marketing & Sales Support Specialist

    1 week ago

    Aggne Tampa, United States

    Job Title: MARKETING & SALES SUPPORT SPECIALIST · Job Type: Full-Time · Work Experience: 5-10 Years · Work Location: Tampa, Florida, USA/ Remote · Job Summary: · Bachelor's Degree in Marketing, Business Administration, or a related field. · 5+ years of experience in a Marketing s ...

  • Cushman & Wakefield Inc

    Yardi Support Specialist

    2 weeks ago

    Cushman & Wakefield Inc Tampa, United States

    Job Title · Yardi Support Specialist - Remote · The Havenly Prescott ) · Job Description Summary · The Yardi Support Specialist role provides support to Operations at the Regional and Property level, in working with Yardi (along with ancillary applications) and giving guidance on ...

  • Citi

    Legal Support Specialist 3

    2 weeks ago

    Citi Tampa, United States Full time

    The Legal Support Specialist 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understandin ...

  • Second Avenue

    Office Support Specialist

    2 weeks ago

    Second Avenue Tampa, FL, United States Full time

    Second Avenue is recruiting a Resident Support Specialist for its Single-Family Property Management division in Tampa, FL. · Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-family residential assets (SFR). Second Avenue's ...

  • BlueTriton Brands

    Enterprise Support Specialist

    3 weeks ago

    BlueTriton Brands Tampa, FL, US, United States

    BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other qualit ...

  • CONSOR Engineers

    Contract Support Specialists

    2 weeks ago

    CONSOR Engineers Tampa, United States

    What Your Day Will Look Like · As a project support specialist, you`ll manage the document control systems as well as the creation and accuracy of multiple types of project data tracking and other contract documents for excavations, drainage facilities, road surfaces, and struct ...

  • NodeFlair

    Client Support Specialist

    2 weeks ago

    NodeFlair Tampa, United States

    Job Description: · The Client Support Specialist serves as the primary client contact and proactively manages client relationships by ensuring clients understand and utilize the full array of products and services provided by our client. · 1. Essential Functions: Ensure all cli ...

  • Second Avenue

    Resident Support Specialist

    2 weeks ago

    Second Avenue Tampa, United States

    Job Description · Job DescriptionSecond Avenue is recruiting a Resident Support Specialist for its Single-Family Property Management division in Tampa, FL. · Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-family residentia ...

  • Murray Law Group

    Legal Support Specialist

    3 weeks ago

    Murray Law Group Tampa, United States

    Job Description · Job DescriptionMurray Law Group is seeking a legal support specialist for its Tampa office. · ALL INQUIRIES WILL BE HELD IN STRICTEST CONFIDENCE · Responsible for Office Management and Assisting attorneys and paralegals in a support capacity. · Responsibilities ...

  • Florida Orthopaedic Institute

    clinical support specialist

    3 weeks ago

    Florida Orthopaedic Institute Tampa, United States

    Job Details · Job Location · North Tampa Office - Tampa, FL · Position Type · Full Time · Education Level · High School · Travel Percentage · Up to 25% · Job Shift · Day · Job Category · Clinic Services · Description · In this role you will: · The Clinical Support Sp ...