Call Center Agents - Macedonia, United States - Great Day Improvements: A Family of Brands

    Great Day Improvements: A Family of Brands
    Great Day Improvements: A Family of Brands Macedonia, United States

    1 month ago

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    Overview:

    CALL CENTER AGENTS - MACEDONIA, OHIO

    PAID TRAINING, $15 HOURLY, PTO & BENEFITS with FULL TIME EVENING & WEEKEND POSITIONS AVAILABLE in MACEDONIA, OHIO

    WORK FROM HOME AFTER TRAINING

    FULL TIME EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES

    IMMEDIATE HIRES AVAILABLE -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

    Great Day Improvements is GROWING We are seeking friendly upbeat people to join our Customer Care Team

    Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression

    Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.

    We are seeking FULL TIME EVENINGS & WEEKENDS.

    WORK FROM HOME AFTER TRAINING

    Responsibilities:

    Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.

    Provide an exceptional customer experience with each call.

    Accurate entry of customers information into our database to set each appointment.

    Make outbound calls to potential customers as necessary for various follow-up initiatives.

    Additional administrative duties as required.

    Qualifications:

    Exceptional verbal and written communication skills

    Exceptional listening and problem-solving skills

    Must be very well organized

    Ability to speak clearly and concisely over the phone

    Ability to multi-task (talk and type simultaneously) and overcome objections

    Upbeat, positive and professional attitude a team player

    Must genuinely enjoy helping customers

    Proficiency with computers is required along with an aptitude to learn our phone and database systems

    Accuracy and attention to detail are must-have traits

    Reliable attendance and punctuality

    TRAINING PAY, BONUSES & BENEFITS with PTO

    WORK FROM HOME AFTER TRAINING

    PAID TRAINING with FULL TIME POSITIONS AVAILABLE

    FULL TIME EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES + BENEFITS + PTO

    PAID TRAINING - EQUIPMENT SUPPLIED

    -Must have high-speed internet connection

    -Must be self-disciplined to stay on task

    -Must have ability to speak with customers without any major background noise or distractions while on the phone

    -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

    GDI is an Equal Employment Opportunity Employer

    #INDGDI