Call Center Agents - Macedonia, United States - Great Day Improvements: A Family of Brands
Description
Overview:
CALL CENTER AGENTS - MACEDONIA, OHIO
PAID TRAINING, $15 HOURLY, PTO & BENEFITS with FULL TIME EVENING & WEEKEND POSITIONS AVAILABLE in MACEDONIA, OHIO
WORK FROM HOME AFTER TRAINING
FULL TIME EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES
IMMEDIATE HIRES AVAILABLE -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary
Great Day Improvements is GROWING We are seeking friendly upbeat people to join our Customer Care Team
Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression
Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
We are seeking FULL TIME EVENINGS & WEEKENDS.
WORK FROM HOME AFTER TRAINING
Responsibilities:Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
Provide an exceptional customer experience with each call.
Accurate entry of customers information into our database to set each appointment.
Make outbound calls to potential customers as necessary for various follow-up initiatives.
Additional administrative duties as required.
Qualifications:Exceptional verbal and written communication skills
Exceptional listening and problem-solving skills
Must be very well organized
Ability to speak clearly and concisely over the phone
Ability to multi-task (talk and type simultaneously) and overcome objections
Upbeat, positive and professional attitude a team player
Must genuinely enjoy helping customers
Proficiency with computers is required along with an aptitude to learn our phone and database systems
Accuracy and attention to detail are must-have traits
Reliable attendance and punctuality
TRAINING PAY, BONUSES & BENEFITS with PTO
WORK FROM HOME AFTER TRAINING
PAID TRAINING with FULL TIME POSITIONS AVAILABLE
FULL TIME EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES + BENEFITS + PTO
PAID TRAINING - EQUIPMENT SUPPLIED
-Must have high-speed internet connection
-Must be self-disciplined to stay on task
-Must have ability to speak with customers without any major background noise or distractions while on the phone
-Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary
GDI is an Equal Employment Opportunity Employer
#INDGDI