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Cincinnati

    Business Office Manager - Cincinnati, United States - Bayley

    Bayley
    Bayley Cincinnati, United States

    3 weeks ago

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    Description

    Job Type

    Full-time

    Description

    Reporting to the VP of Finance, the Manager of the Business Office/Revenue Cycle assumes the oversight role of the Revenue Cycle, including: monthly resident billing, collection, managing the denial processes, and responding timely to Insurance claim information, for all revenue departments within Bayley (Skilled Nursing, Assisted Living, Memory Care, Cottages, Adult Day program, Fitness, and Home Services program). This position helps set and enforce revenue policies and procedures of the revenue departments to ensure timely filing & collection, using decision making skills to drive revenue cycle metrics, improving revenue results.

    This position is critical for a clinical-financial approach to business decisions. Beginning before resident admission through discharge, this position is an innovator within the revenue cycle team and provides strategic leadership to the Revenue department managers and staff in all areas relating to clinical and revenue objectives by developing policies, financial measurement tools, and benchmarks, implementing process redesign when needed. The Manager communicates with and helps educate staff on best practices of revenue cycle processes affecting workflow, thereby developing a culture of continuous improvement.

    This position also handles general ledger accounting needs assigned from the VP of Finance.

    Principal Duties and Responsibilities

    Tasks, activities, and functions this position is required to perform on a regular basis.

    1. Responsible for the daily supervision and general morale of Business Office billing personnel.

    2. Accountable for productivity and the timely completion of delegated work assignments in accordance with established policies & standards.

    3. Provide a quality work environment through teaming principles, effective team leadership, and a demonstrated positive attitude.

    4. Participate and/or approve the hiring, discipline, development, and evaluation of personnel.

    5. Assist in implementing business office policies and procedures particularly as they relate to admissions, discharges, billing and collection.

    6. Develop and maintain a good rapport with inter-department personnel to assure that business office activities can be properly maintained to meet the needs of Bayley, including Adult Day, Fitness Center and the Cottage.

    7. Provide information regarding the facility's policies and procedures to residents, family members, visitors, etc., as needed.

    8. Oversee daily resident census and current information on residents and maintain confidentiality of all resident information.

    9. Oversee monthly resident billing procedures and the monthly billing of Medicare Parts A & B and billing of Medicaid residents in conjunction with CMS requirements and caseworker assignments by the Ohio Department of Job and Family Services as they relate to all Medicaid approved and pending cases.

    10. Ensure the Ohio Department of Job and Family Services is informed of any necessary adjustment on resident accounts. Familiar with preparation and process of required Medicaid-related forms in conformity with regulations.

    11. Responsible for accuracy of resident fund checks and deposits.

    12. Responsible for monitoring and ensuring timely accounts receivables.

    13. Develop communications to families including invoices, letters, billing statements, etc.

    14. Oversee, and at times prepare and process, claims, monthly journal entries and administer the Benevolent Care endowment fund.

    15. Serve as the liaison for Bayley and contracted outside billing services.

    16. Oversee billing for Bayley, Adult Day, Fitness Center, Home Services and the Cottage.

    17. Oversee the daily performance of billing computer systems, PCC, ADS,CSI.

    18. Develop procedures and/or train users in the proper use of hardware and software.

    19. Oversee Accounts Payable / Payroll and be able to assume those tasks as needed.

    20. Perform monthly bank reconciliations

    21. Record daily cash activity

    22. Prepare, balance and enter payroll entries along with various other journal entries.

    23. Assist VP of Finance with month end close and Financial Statement preparation, quarter end duties, and year end closing and audit processes, ensuring transactions are in accordance with GAAP and internal policies.

    24. Prepare reports for internal reporting and external reporting.

    25. Assist in yearly Cost report and tax return preparation.

    26. Possess strong problem solving skills, organizational skills, attention to detail and decision making skills.

    27. Perform other duties as needed as they pertain to revenue cycle integrity.

    Requirements

    REQUIRED

    • Associate's degree in Business Administration/Accounting (or related field) &/or 15+ years' experience in leu of degree.
    • Billing and business skills
    • Proficient in technology including database, spreadsheet, and word processing applications
    • Excellent verbal, written and communication skills
    • Knowledge of Medicare/Medicaid billing for Long Term care institutions
    PREFERRED
    • Bachelor's degree in Business or Accounting
    • Management training including Leadership, Interpersonal Communications, Conflict and Problem Solving, Personnel and Organizational Development
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