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Front Desk Agent
1 week ago
New Castle Hotels LLC Erie, United StatesFront Desk Agent - Location: Hampton Inn Erie South (Upper Peach Street) · How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first pers ...
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Front Desk Agent
2 weeks ago
New Castle Hotels Erie, United StatesJob Description · Front Desk Agent - Location: Hampton Inn Erie South (Upper Peach Street) · How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are of ...
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Front Desk Agent
3 weeks ago
White Lodging Erie, United StatesSummary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connecti ...
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Front Desk Agent
2 weeks ago
Fairfield Inn Erie Erie, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...
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Front Desk Agent
3 weeks ago
Fairfield Inn Erie Erie, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
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Front Desk Agent
2 weeks ago
Homewood Suites Erie Erie, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...
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Front Desk Agent
1 week ago
Fairfield Inn Erie Erie, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Front Desk Agent
3 weeks ago
Homewood Suites Erie Erie, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
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Front Desk Agent
4 days ago
Fairfield Inn Erie Erie, United StatesCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...
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Front Desk Guest Service Representative
3 weeks ago
Red Roof Inns, Inc. Erie, United States Full timeThe Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and checking hotel gu ...
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Front Desk Guest Service Representative
1 week ago
Red Roof Inn Erie, United StatesJob Description · The Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and ...
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Front Desk Manager
3 weeks ago
White Lodging Erie, United StatesSummary: · White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. Y ...
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Customer Care Specialist
3 weeks ago
Erie Insurance Erie, United StatesDivision or Field Office: · Customer Service Division · Department of Position: Customer Care Operations Dept · Work from: · Erie, PA Home Office Salary Range: · $31,300.00-$49,998.00* · salary range is for thislevel and may vary based on actual level of role hired for · * ...
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Customer Care Specialist
2 weeks ago
Erie Insurance Erie, United StatesDivision or Field Office: · Customer Service Division · Department of Position: Customer Care Operations Dept · Work from: · Erie, PA Home Office Salary Range: · $31, $49,998.00 * · salary range is for this level and may vary based on actual level of role hired for · *This ran ...
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Customer Service M-F
1 week ago
Five Star Call Centers Erie, United StatesJob Description · Job DescriptionMusic lovers keep reading We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community group ...
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massage therapist
3 weeks ago
Massage Envy Erie, PA, United StatesOverview · Where Better Careers BeginMassage Envy Erie: 2070 Interchange Rd. Unit 220, Erie, PA 16565. · Are you looking to grow your career with a team that values, supports & empowers you? · The difference you'll make in clients' lives is the biggest reward for any massage ther ...
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Massage Therapist
2 weeks ago
Massage Envy Erie, United StatesOverview · Where Better Careers BeginMassage Envy Erie: 2070 Interchange Rd. Unit 220, Erie, PA · Are you looking to grow your career with a team that values, supports & empowers you? · The difference you'll make in clients' lives is the biggest reward for any massage therapist, ...
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Multi Experience Agent, Full Time
1 week ago
ERIEBANK Erie, United States Full timeJob Description · Job DescriptionDescription:Multi-Experience Agents provide exceptional personalized service to clients by means of Enhanced Teller Machine (ETM) interactions, customer service center calls and live chat. They address all service or transaction needs, and refer b ...
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Esthetician
3 weeks ago
Massage Envy Erie, United StatesOverview: · Where Better Careers Begin · Massage Envy Erie: 2070 Interchange Rd. Unit 220, Erie, PA · Do you love helping clients feel beautiful in their own skin? The difference you'll make in clients' lives is the biggest reward for any esthetician, but our environment helps ...
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Northwest Tri-county Intermediate Unit 5 Erie, United StatesJob Description · Job Description***This position will assist the Program Supervisor and Full-time SSS with planning and implementation of the Lake Erie Summer Program. Selected candidate will also ride the bus during the Lake Erie Summer Program to assist students and the driver ...
Front Desk Agent - Erie, United States - New Castle Hotels & Resorts
Description
Position:
Front Desk Agent
Location:
Erie, PA
Front Desk Agent - Location:
Hampton Inn Erie South (Upper Peach Street)How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person and last person a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay.
You have the opportunity to shine in this role which is both busy and interactive As Front Desk Agent, you will Make a First Impression so the person in this role must have a genuine passion to deliver a great hospitality experience whether in person or by phone.
You must want to Wow the guest with your welcoming personality.Make a Lasting Impression while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you.
Be courteous and willing to listen Enjoy Problem Solving many guests need help with miscellaneous things their luggage, directions, finding a good restaurant, lost luggage, a cold shower.
Listen and help as best you can. You should never be too busy to help. Be Accountable you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes. Be a Safety & Security Agent follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
