Jobs
>
Erie

    Front Desk Guest Service Representative - Erie, United States - Red Roof Inn

    Default job background
    Description
    Job Description


    The Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and checking hotel guests in and out of the hotel.

    They are responsible for ensuring that every single guest has a favorable experience at the hotel.

    A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering all phone calls promptly and with the proper Brand greeting.


    Front desk shift times are as follows:
    7AM-3PM

    3PM-11PM

    11PM-7AM (Night Auditor Accounting Duties)

    Weekend and Holiday availability is required.

    Skills we are looking for in interested candidates:

    • Attention to detail
    • Good communication skills
    • Friendly, outgoing, pleasant attitude
    • Computer and telephone etiquette skills
    • Customer complaint resolution skills
    • Ability to be punctual and reliable for shifts
    • Professional behavior and presentation
    • Attentiveness in handling credit card and cash payments and financial records

    Pay rate:
    $9-$12 based on experience


    Required qualifications:

    • Legally authorized to work in the United States

    Preferred qualifications:

    • 17 years or older
    Wage

    $9.00 to $12.00 hourly


  • Circle K Stores, Inc. Erie, United States

    Store : 3327 Pine Ave, Erie, Pennsylvania 16504 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cust ...


  • EmergyCare Erie, United States

    Job Title: Patient Service Representative · Full Time: Monday – Friday/Day shift · Status: Hourly/Non-Exempt · We reserve the right to change schedule to meet staffing needs at anytime. · Purpose of Position · The Patient Services Representative performs all duties relative to th ...


  • Motion & Control Enterprises Erie, United States

    Job Description · Job DescriptionPOSITION SUMMARY · Customer Service Representatives work with customers to ensure a smooth sales process and maintain and grow existing business in small and mid-sized accounts. Customer service representatives must possess excellent customer serv ...


  • Erie Insurance Group Erie, United States

    **Customer Service Representative** · **Location:** Erie, PA, US, 16530 **Division or Field Office:** · Customer Service Division · **Department of Position:** FNOL Contact Center Ops Dept **Work from:** · Corporate Office, Erie, PA · At Erie Insurance, youre not just part o ...


  • Graybar Erie, United States

    Make a difference. · As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a tim ...


  • Remedy Intelligent Staffing Erie, United States

    Job Description · Job DescriptionRemedy is honored to have been selected by a premier, quality driven manufacturer in Erie, PA as they embark on a search for a Customer Support Specialist. Internally known as a Technical Customer Support Specialist, this person will be responsibl ...


  • Erie Federal Credit Union Erie, United States

    Job Description · Job DescriptionGENERAL SUMMARY · Serve as a liaison between the member and the credit union. Responsible for providing account information by phone or in person, opening new accounts, and providing information on the full range of credit union products and servi ...


  • Niagara Machine Erie, United States

    Job Description · Job DescriptionOverview: The position entails filling orders for customers, assisting sales people with paperwork, generating sales orders, keeping track of rental equipment, customer service, inside sales, preparing shipments, tracking accounts receivable, and ...


  • Remedy Intelligent Staffing Erie, United States

    Remedy is delighted to partner with an industry leader for nearly 70 years They are looking to add TWO personable yet professional Customer Service Representatives to their dynamic group. These Customer Service Reps will be working closely with customers, suppliers, sales and tec ...


  • UPMC Erie, United States

    UPMC Corporate Services is hiring a casual Emergency Department Patient Services Representative support patient registration at the front desk and bedside at UPMC Hamot. · For a schedule, we are looking for individuals with a flexible schedule and the ability to work at least 10 ...


  • Smile Brands Group Inc. Erie, United States

    **Patient Service Representative** · Location Erie, PA Category Front Office **Ref #:** Job Type Full-Time Merit Dental - Erie JOB DESCRIPTION **Company Overview:** · **Job Description:** · **Patient Services Representative** · **Full Time** · Merit Dental is now part of the ...


  • Motion & Control Enterprises LLC Erie, United States

    POSITION SUMMARY · Customer Service Representatives work with customers to ensure a smooth sales process and maintain and grow existing business in small and mid-sized accounts. Customer service representatives must possess excellent customer service skills and will serve our cu ...


  • Disabled Veteran Solutions Erie, United States

    per hour | 2323 W 38th St, Erie, PA 16506, USA | Hourly | Full Time · The start date for this position is 6/24/2024. · Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, youre not ...


  • National Veterinary Associates Edinboro, United States

    The Client Service Specialist's main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the clinic. More specifically, the Client Service Representative is responsible Client Service, Representativ ...


  • Michelle Toth - State Farm Agent Fairview, United States

    Job Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value ...


  • ADMAR PA LLC Presque Isle, United States

    Primary Purpose: · The sales representative is responsible for achieving budgeted sales and rentals and developing business through a variety of mediums. Position involves customer interaction throughout the entire process of prospecting, cold calls, appointments, quotes, demos, ...


  • YMCA of Greater Erie Erie, United States

    The YMCA of Greater Erie is looking to hire a seasonal Welcome Desk Representative for our Eastside YMCA Outdoor Pool. Are you personable, energetic, and fun-loving? Do you love interacting with people and seeing them daily? If so, please read on · This position pays up to $10.79 ...

  • Arby's

    Restaurant Staff

    5 days ago


    Arby's Erie, United States Full time

    Arby's - Perry Highway is looking for a full time or part time Restaurant Staff team member to join our team in Erie, PA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standar ...

  • Caplugs

    Warehouse Manager

    3 weeks ago


    Caplugs Erie, United States

    At Caplugs, we work to identify and develop talent, continuously focusing on innovation, learning and improvement to deliver on our promise to be the product protection partner our customers need to solve their challenges. Are you ready to be a part of our team? · SUMMARY: Lead t ...


  • Family Dollar North East, United States

    Family Dollar - 103 W MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...