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Part-Time Server - Kildeer, Lake County, IL, United States - Cooper's Hawk Winery & Restaurants
Description
The Coopers Hawk Server ensures a positive and memorable Guest experience through efficient and friendly team-based service, while educating our guests on Coopers Hawk menu items, wines and our Wine Club.
40% Retail Wine20% Retail and Private Events
Monthly Complimentary Wine Tasting for Two
Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
Company Matching 401(k) Retirement Savings Plan
Flexible Savings Accounts- Health and Dependent Care
Flexible Schedules
Access to Team Member Relief Program
Employee Assistance Program, providing mental health, legal and financial counseling.
Complimentary Team Member Shift Meals and Uniform
Wine and Culinary Education
Greet all guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner
Maintain full knowledge of Coopers Hawk food, drink, wine menus and steps of service
Actively educate Guests on the Coopers Hawk Wine Club and its offerings and rewards; Actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience
Pick up and deliver food orders to the table in a timely manner
Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
Maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
Maintain a safe, sanitary, organized, and stocked work area
Handle cash and utilize the MICROS system according to company standards
Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
A hospitality-focused individual with a passion & knowledge for guest service, food and wine
Must be able to read, write and understand English
Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Ability to stand and walk up to 10 hours per shift
Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.
All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen.
Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life