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    Associate Sales Operations Analyst - Remote, United States - Five9

    Five9
    Five9 Remote, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.


    The Associate Sales Operations Analyst will possess analytical skills and the ability to work as a team, not only with the Sales Managers but with their Sales Operations colleagues. The Sales Operations Analyst will support our sales teams to provide timely and accurate analytics to help them manage the team's selling efforts.

    Location: This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.

    Responsibilities:

    • Address Sales Ops tickets that come to Sales Efficiency team (i.e. account ownership)
    • Own Sales Operation Support tickets that are submitted for account transitions and the creation of new accounts for the Sales Teams.
    • Assist with data integrity in salesforce and day to day administrative inquiries from our sales organization.
    • Provide research and administrative assistance for special projects as assigned
    • Support in the alignment of territories and accounts in response to market and personnel changes as needed.

    Qualifications:

    • Bachelor's degree with an emphasis on sales, marketing or analytics strategy and planning
    • Experience working with sales systems
    • 1-3 years of using Excel + PowerPoint
    • 1-3 years using BI tools such as Domo, Tableau or PowerBI preferred
    • Salesforce experience a plus
    • Creative problem solver, strategic thinker, self-starter
    • Exceptional communication and interpersonal skills

    #LI-CM1 #LI-Remote



    As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
    Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
    Our total reward package also includes:

    • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
    • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
    • Generous employee stock purchase plan.
    • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

    All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.


    The US base salary range for this role is below.

    $48,300—$90,500 USD



    Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

    Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

    View our privacy policy, including our privacy notice to California residents here:

    Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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