- Actively contributes to controlling product and labor expenses.
- Assists with training new service crew members.
- Communicates effectively any guests' specific needs with the chef team.
- Demonstrates command of knowledge with service entrees for receptions and events.
- Engages guests in conversation when appropriate and creates a personal connection.
- Greets guests by name, hosts, and expertly serves meals per defined service standards to ensure highest level of guest satisfaction.
- Hourly expectations are 7:00 am - 3:00 pm, Monday - Friday, with flexibility needed for sporadic 2nd and 3rd shifts events.
- Proactively addresses issues that could potentially impact our guests.
- Provides prompt and anticipatory service to all guests reflective of MillerKnoll Standards.
- Responsible for care and cleanliness of all FOH & BOH areas within the department.
- Set up and break down all events in a timely manner returning all spaces to MillerKnoll Room Guidelines.
- Supports Food Service Manager and Chef as required with daily operations.
- Work with the kitchen teams to execute proper plating and presentation expediting for all events.
- Performs additional responsibilities as requested to achieve business objectives.
- Demonstrate proper food and beverage handling and safety guidelines.
- Demonstrates teamwork and ability to train others in a service environment.
- Superior guest interaction skills including ability to read the guest and adjust experience accordingly with utmost professionalism.
- Ability to deliver Food Service standards on a consistence basis.
- Demonstrate problem solving behavior on site to make each event successful.
- Ability to lift trays, service-ware, or supplies regularly up to 50 pounds.
- Demonstrated ability to effectively use office automation/communication software and tools currently being used in the MillerKnoll office environment.
- Working knowledge of menu software and business office equipment (fax, copier, etc.).
- Must be able to perform all essential functions of the position with or without accommodations.
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Catering Attendant - Zeeland, MI, United States - MillerKnoll, Inc.
Description
Why join us?
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
General Purpose:
Assist Food Service Manager and Chef with all aspects of dining and office operations. The catering attendant is responsible for creating flawless and memorable experiences for both internal and external clients.
Essential Functions:
Qualifications:
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at