- Participate in meeting the guidance and informational needs of students and families through individual counseling, written correspondence or phone calls.
- Completes proactive outbound call/email campaigns to move students through an aid application and financing processes.
- Advise prospective and returning students and families regarding financial aid options, application processing, and other issues related to education finance including bill payment options and the status of their account.
- Assist students with the completion of required financial aid forms and electronic processes such as the Free Application for Federal Student Aid (FAFSA), master promissory notes, entrance loan counseling and other related documents.
- Assists in outgoing call campaigns; deadline reminders, collection outreach and other notifications as necessary.
- Maintains professionalism and exceptional customer service; even during occasional emotionally charged conversations.
- Responds to inquiries with accurate and timely information.
- Communicates and works with other student services offices to timely and effectively resolve student inquiries.
- Serves as back-up counselor when necessary. This includes phone, walk-in, and appointment counseling.
- Responsible for providing high quality correspondence, informational materials, and program documentation
- Engage in University-wide initiatives to support student success, achieve strategic growth, and build sustainable foundations
- Special projects and additional duties as assigned to enhance the level of service and commitment to students, their families and the University.
-
Student Financial Services Counselor- Adult
1 week ago
Roberts Wesleyan College Rochester, United States· The Office of Student Financial Services is seeking a full-time (40 hours/week), Student Financial Services Counselor to be responsible for supporting a variety of populations and serves as the first point of contact for student inquiries in the Office of Student Financial Ser ...
-
Student Financial Services Counselor- Adult
3 weeks ago
Roberts Wesleyan College ROCHESTER, United StatesThe Office of Student Financial Services is seeking a full-time (40 hours/week), Student Financial Services Counselor to be responsible for supporting a variety of populations and serves as the first point of contact for student inquiries in the Offi Financial, Counselor, Enrollm ...
-
Student Financial Services Counselor- Adult
3 weeks ago
Roberts Wesleyan College Rochester, United StatesThe Office of Student Financial Services is seeking a full-time (40 hours/week), Student Financial Services Counselor to be responsible for supporting a variety of populations and serves as the first point of contact for student inquiries in the Office of Student Financial Servic ...
-
Licensed Mental Health Counselor
1 week ago
Vitae Health Systems Rochester, United StatesVitae Health Systems - Licensed Mental Health Counselor (LMHC) - Psychotherapy role · Rochester, NY · Join Our Team · Founded in 2017, Vitae Health Systems is one of the largest providers of behavioral health, internal medicine and podiatry services to the residents of Skilled Nu ...
-
Licensed Marriage and Family Therapist
1 week ago
Vitae Health Systems Rochester, United StatesVitae Health Systems - Licensed Marriage and Family Therapist (LMFT) - Psychotherapy role · Rochester, NY · Join Our Team · Founded in 2017, Vitae Health Systems is one of the largest providers of behavioral health, internal medicine and podiatry services to the adult and geriatr ...
-
StateJobsNY Rochester, United StatesRegistration as a CASAC-Advanced Counselor or CASAC Master Counselor in New York State and one year of post-registration addictions counseling experience in a certified or licensed program. · Duties Description As an Addictions Counselor 2, you would provide individual counselin ...
-
Rochester City School District Rochester, United StatesTeacher on Assignment – Student Support Services Counselor JobID: 3340 · Position Type: · Teacher on Assignment · Date Posted: · 5/10/2024 · Location: · Rochester City School District · Date Available: · Closing Date: · 05/17/2024 · Position Information · Bargaining UnitRTA · Job ...
-
Licensed Mental Health Counselor
2 weeks ago
Vitae Health Systems Rochester, United StatesVitae Health Systems - · Licensed Mental Health Counselor (LMHC) - Psychotherapy role · Rochester, NY · Join Our Team · Founded in 2017, Vitae Health Systems is one of the largest providers of behavioral health, internal medicine and podiatry services to the residents of Skil ...
-
Mental Health Counselor
1 week ago
Public Consulting Group Rochester, United StatesOverview · Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our client ...
-
Sr Chemical Depend Counselor
1 week ago
University of Rochester Rochester, United StatesResponsibilities · **Position Summary:** · As part of the SUD-PC team, facilitating access to treatment for persons with substance use disorders (SUD) and co-occurring mental health disorders (COD). This position provides services throughout the URMC network, rotating inpatient a ...
-
LMHC Counselor
3 weeks ago
CHE Behavioral Health Services Rochester, NY, United States Full timeCHE Behavioral Health is currently seeking full or part time Licensed Mental Health Counselor (LMHC) in the Rochester, NY area. · When you choose CHE Behavioral Health, you will be joining a leading APA-approved, clinician-led behavioral health company CHE provides superior beha ...
-
Mental Health Therapist
1 week ago
University of Rochester Rochester, United StatesResponsibilities · **General Purpose:** · Provides comprehensive mental health services to adults on our acute adult and geriatric inpatient psychiatric units. Position entails group and individual therapy in a fast-paced, team-oriented environment. Some opportunities for family- ...
-
Counselor
1 week ago
Dakota Psychological Services Rochester, United StatesJob Description · Job DescriptionCounselor Position at Dakota Psychological Services · Join Our Team as a Counselor at Dakota Psychological Services in Sioux Falls, SD · Dakota Psychological Services LLC is a Forensic practice in Sioux Falls, SD, that opened in 2004. We at Dakot ...
-
CBT Therapist
1 week ago
ADHD & Autism Psychological Services and Advocacy Rochester, United StatesCBT Therapist - MSW, MHC, MFT · Rochester, NY ) · Apply · Job Type · Full-time · Description · SUBSTANTIAL RETENTION BONUS ~ STUDENT LOAN REPAYMENT PLAN ~ TRAINING AND SUPERVISION35 HOUR WORK WEEK ~ OPTION FOR 4 DAY WEEK OR REMOTE WORK ~ CONTINUING ED REIMBURSEMENTADMINISTRATIV ...
-
Pediatric Genetics
2 weeks ago
University of Rochester Rochester, United StatesResponsibilities · This APP position invites skilled and compassionate applicants motivated to learn about the field of metabolic genetics. As an Advanced Practice Provider in Pediatric Genetics, you will be pivotal in assessing, diagnosing, and providing comprehensive care to in ...
-
Mental Health Therapist
1 week ago
University of Rochester Rochester, United StatesGENERAL PURPOSE: · The Mental Health Therapist is responsible for providing comprehensive mental health and/or dual diagnosis services for individuals with diagnosable mental and behavioral health conditions. The therapist functions as the primary clinician and is responsible for ...
-
Mental Health Therapist
3 weeks ago
University of Rochester Rochester, United StatesResponsibilities · **General Purpose:** · The mental health therapist assigned to the Strong Ties Clinic is responsible for providing psychosocial assessment and treatment to individuals ages 16 and older who are severely and persistently mentally ill and may have a co-occurring ...
-
Mental Health Therapist
3 weeks ago
University of Rochester Rochester, United StatesGENERAL PURPOSE: · The Department of Psychiatry at the University of Rochester invites applications for a full-time therapist position to join its Behavioral Health Partners (BHP) team. BHP provides mental health care to eligible University of Rochester employees and their adult ...
-
Mental Health Therapist
3 weeks ago
University of Rochester Rochester, United StatesOpening · Full Time 40 hours Range URC 211 Psychiatry EBS · Responsibilities · GENERAL PURPOSE: · The Department of Psychiatry at the University of Rochester invites applications for a full-time therapist position to join its Behavioral Health Partners (BHP) team. BHP provides me ...
-
Enrollment Counselor
2 weeks ago
Roberts Wesleyan College Rochester, United StatesThe Office of Adult & Graduate Enrollment (AGE) is seeking a Full Time (40 hours/week), Enrollment Counselor. As an admissions representative of the institution, a successful candidate will be expected to meet or exceed enrollment targets for assigned program(s); cultivate and sh ...
Student Financial Services Counselor- Adult - Rochester, United States - Roberts Wesleyan College
Description
The Office of Student Financial Services is seeking a full-tim e (40 hours/week), Student Financial Services Counselor to be responsible for supporting a variety of populations and serves as the first point of contact for student inquiries in the Office of Student Financial Services.
Counseling (70%)
General Responsibilities (30%)
The approved salary for this position is $ $16.25/hour.
RequirementsExcellent listening and counseling skills, including the ability to discern information, handle sensitive situations with confidence and formulate the best plan/resource to assist students. Self-directed with good organizational skills. Strong communication skills, including the ability to communicate with credibility and confidence to various constituencies and across different departments, as well as government and other agencies. Excellent customer service skills, including the ability to handle sensitive situations with confidence and display unconditional positive regard. Strong ability to identify, analyze, and solve problems and develop cohesive and practical solutions that fit the department policies, practices, and methods. Commitment to detail and quality work that is reliable and consistent. Ability to organize work in a systematic way and manage time effectively. Excellent math and calculations with speed and accuracy. Proficiency in Google and Microsoft suite software. Value teamwork and work well with others. A successful candidate will be able to demonstrate cultural competence and must value the principles of diversity and equity.