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    Warranty Quality Analyst - New York, United States - Systems Technology Group Inc.

    Systems Technology Group Inc.
    Systems Technology Group Inc. New York, United States

    5 days ago

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    Description

    Title:
    Warranty Quality Analyst

    Description:
    STG is a Preferred Vendor of a major Automotive Firm in MI. The client is actively looking for multiple Warranty Quality Analyst.

    STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services.

    Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2019.

    STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. These positions are based in MI for a large Fortune 500 Automotive firm. STG will provide immigration and permanent residency sponsorship assistance to those candidates who need it.


    Description:


    Warranty Quality Analyst – Candidate must be a creative problem solver, proactive and steadfast in the identification and resolution of quality issues and improving Vehicle Warranty.

    The selected individual will have experience in automotive and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape.

    The candidate must be high-energy, hands-on individual with strength of convictions a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others.

    Person will be responsible for quality monitoring activities in collaboration with Suppliers, Quality, Engineering & Technical Service Operations with a focus on:


    • Field failure data analysis and warranty reduction
    • Assessment of production part changes and the subsequent impact on service parts
    • Recommendation and implementation of process improvements at supplier remanufacturing locations
    The responsibilities will include at a minimum:

    Manage & resolve product launch quality issues and manage continuous improvement activities for a given Commodity or Vehicle systems:

    Monitor customer product quality levels, including field diagnostic issues, with a focus on improvement through corrective action and product enhancements.

    Plan, prioritize, set goals and manage multiple projects in a technical and business environment.
    Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results

    Develop relationships and work closely with the various internal Engineering Organizations to ensure transfer of product knowledge within the appropriate service organizations.

    Participate in technical discussion and collaborate with the cross-functioning teams such as product design, quality, service operations, purchasing, inventory control and program management.



    Requirements:
    Bachelors Degree in Engineering from an ABET accredited university or equivalent work experience.
    Minimum of 5+ years of Product or Quality Engineering experience
    Strong technical knowledge of the design and manufacture of Automotive Systems/Components
    Knowledge of dealer diagnostics and repair procedures.

    Proficient in Microsoft Software:
    Word, Excel and PowerPoint
    Ability to travel domestically
    Preferred

    Requirements:
    In depth knowledge of troubleshooting Automotive Systems & Components
    Manufacturing, design release and/or supplier quality experience are also desired
    Ability to prioritize current issues, resolve them in a timely manner and effectively communicate resolution to internal teams and our customer
    Excellent analytic and problem solving skills
    Working experience with organization's diagnostic tools (wiTECH or CDA)
    Strong background in Powertrain Assemblies such as Engines, Transmissions and Drivelines.

    Resume Submittal Instructions :
    Interested/qualified candidates should email their word formatted resumes to Ms.

    Kavitha Shanmugham at and/or contact her at In the subject line of the email please include:
    First and Last Name – WQA (MI).
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