Quality Assurance Analyst - Whippany, United States - Barclays

Barclays
Barclays
Verified Company
Whippany, United States

2 weeks ago

Mark Lane

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Mark Lane

beBee recruiter
Description

Quality Assurance Analyst-Data

Whippany, NJ


As a Barclays Quality Assurance Analyst-Data, you will be ensuring that a high standard of work is being processed by the Client Data Maintenance Team.

This is an opportunity to conduct random sample testing on completed and approved cases including Identity Service (IDS), Account Servicing, and Client Management services.

You will be accountable for determining failures to comply with procedure or policy and ensuring timely remediation of any identified errors.


Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.

We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted.

An important and growing presence in the USA, we offer careers providing endless opportunity.


What will you be doing?

  • Testing cases completed and approved by the Client Data Maintenance Team
  • Providing insightful and objective observations and feedback to Operations and Management based on the testing performed
  • Conducting trend analysis on noted errors to include deficiencies in processing
  • Assisting in the creation and implementation of training and instruction manuals
  • Acting as an SME in all aspects of process and policy for KYC
  • Using time management skills to complete complex, business critical tasks within pressured timescales
  • Contributing to a supportive and proactive working culture by sharing knowledge and expertise with other team members and providing training to colleagues when necessary
  • Collaborating with other Barclays teams & functions to consistently deliver an excellent 'One Barclays' Client experience

What we're looking for:


  • Proven experience in KYC/AML roles
  • Knowledge of the legislation that affects Barclays and our clients, which will include the Data Protection Act, Companies Act and Insolvency Act
  • Exceptional social and stakeholder management skills; able to communicate confidently and effectively and manage conflicting views with people at all levels
  • Excellent Microsoft Excel Experience

Skills that will help you in the role:

  • Ability to deliver training/ sharing expertise to a wide range of people
  • Ability to work in a fast paced environment and respond to changes in priority
  • Prior experience with using the Corporate Bank's computer systems (such as Jetbridge, Siebel, Identity Service, SDS) would also be valuable

Where will you be working?
Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily.

With state-of-the-art work facilities and many added features like pool tables, cafés and a gym - it's a place you can call home.

Our office is minutes away from Morristown, known for its rich history and lively modern spirit.

With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.

LI-Hybrid
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