EVTR/SMM Program Coordinator - Littleton, United States - State of Colorado

Description

Salary : $56, $72,840.00 Annually

Location : Lakewood, CO

Job Type: Full Time

Job Number: TAA

Department: Department of Revenue

Division: Motor Vehicles - Vehicle Services

Opening Date: 05/01/2024

Closing Date: 5/9/2024 5:00 PM Mountain

FLSA: Determined by Position

Type of Announcement: This position is open only to Colorado state residents.

FLSA Status: Exempt; position is not eligible for overtime compensation.

Department Contact Information: Marie

Salary Note: Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

Primary Physical Work Address: 1881 Pierce St. Lakewood CO 80214 This hybrid position is currently tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with as needed on-site visits with client groups as well as periodic work at the assigned primary physical work address.)

How To Apply: Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video

Helpful tips for applying:

Applying for a Job with the State of Colorado.

What Happens After You Apply.

Description of Job

The Vehicle Services Section exists to ensure compliance with the laws that govern the vehicle titling and registration processes as outlined in the Colorado Revised Statute. This program provides guidance and training to the state's authorized agents, the public, and other entities involved in the title and registration processes. This section is seeking a data oriented individual to join their team as a Vehicle Services Program Coordinator, specifically focusing on supporting two units - the Electronic Vehicle Title and Registration (EVTR) Unit and the Special Mobile Machine (SMM) unit.

The purpose of this position is to provide support functions for the EVTR and SMM programs. This support includes a special knowledge of a software/API (Application Programming Interface) system that does not exist elsewhere in the Department. This position will coordinate external stakeholder involvement in development processes, such as refinement of new or existing features, and aids in communicating API updates or needs to the users.

Responsibilities include, but are not limited to:

• Coordinating and consolidating data & reports
  
• Managing support for both programs, which includes coordinating testing and certification with EVTR API functionality, troubleshooting API issues and business processes for vendors, and putting together resource materials and presentations for to provide general knowledge and prevent any potential errors
  
• Partner with EVTR and SMM leadership to make recommendations for potential improvements
  
• Maintain direct line of communication with vendors and other stakeholders
  
• Creates and communicates vendor invoices to stakeholders
  
• Maintaining Excel forms and Google Sheets with complex formulas
  
• Implements changes as needed to program resources due to changing business processes and legislative changes.

This Hybrid position is primarily in work from home (remotely) but may be required to work in the office as determined by the needs of the Division.

DMV video:

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: (New)

H1A1XX

PROGRAM COORDINATOR

MINIMUM QUALIFICATIONS:

Experience Only:

Six (6) years of relevant experience in stakeholder education, API testing and verification, data analysis, or quality assurance or any combination of these requirements.

OR

Education and Experience:

Bachelor's degree from an accredited institution in Business, Business Administration, Human Resources, Political Science, Communications or other field related to work assignment

AND

2 years of experience in stakeholder education, API testing and verification, data analysis, or quality assurance or any combination of these requirements.
Preferred Qualifications:
The ideal candidate will possess the following skills:

• Current or prior state government experience working in with outside vendors and stakeholders
  
• Prior experience working in a regulatory environment
  
• Knowledge of and experience with Postman API platform
  
• Strong communication skills, in addition to strong presentation skills
  
• Excellent customer service skills
  
• Proven proficiency in Google suite, specifically Google Sheets
  
• Proven proficiency in Microsoft Excel
  
• Prior experience in general programming
  
• Prior experience with testing verification for stakeholders
  
• Working knowledge of and experience in testing an API
  
• Experience in Change Management
  
• Flexibility with Work assignments and priorities

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
  
• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
  
• Recommended attachments: Resume, Cover letter
  
• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
  
• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
  
• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "" and "" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to ; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at under Rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader). Paper applications must be received via email to by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

CDOR - Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

02

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

03

CDOR- If you are a current classified employee of another agency or department within the State of Colorado, please indicate your current classification. If not, please simply respond with "NA"

04

Please describe your experience with Microsoft Excel.

05

Please describe your experience with Google Suite products, including Google Sheets.

06

Please describe your experience with stakeholder education and communication.

07

Please describe your experience with API's.

Required Question