Program Coordinator - Denver, United States - First Descents

Description

First Descents (FD) is a nonprofit that provides life-changing outdoor adventures for young adults (ages impacted by cancer and other serious health conditions. The Program Coordinator - Core Programs will work in close coordination with the Programs Team to play a key role in the logistical setup and execution of all FD's programs.

As a key point of contact within our community, it is imperative that the Program Coordinator - Core Programs is passionate about our mission and demonstrates our commitment to justice, equity, diversity, and inclusion (JEDI) in the outdoor and healthcare spaces.

This is a hybrid position based in Denver, Colorado with the requirement to be in the office two days per week, and any additional time required to complete tasks in person. The Program Coordinator - Core Programs will report to the Program Manager - Core Programs.

Responsibilities:

Program Planning & Delivery:

• Collect detailed partner information through email and phone communication, utilizing our CRM system (Salesforce)
• Organize program location information in a presentable and evergreen format, including details about emergency services, potential activity deterrents, and adaptability capabilities
• Document and relay program details to all relevant parties
• Oversee data entry for partners into CRM system, including contracts and information for our partner database
• Manage inventory, create shipping schedules, and execute delivery of program boxes, including all paperwork and general supplies for each program
• Oversee all documentation collection from partners, including Emergency Response Plans and Insurance Certificates
• Book all rental vehicles and other internal transportation needs
• Review and respond to field-based documentation and escalate accordingly; aid in ensuring feedback is addressed, collated, and learnings are applied
• Support in the execution of routine research initiatives for existing and prospective program locations, staying attuned to emerging opportunities for collaborations
• Serve as contingency Field Staff and willingly respond to staffing needs, as needed
• Cover the Programs Hotline (internal during week and after-hours phone line), as assigned

Administrative Support:

• Oversee pre-program communication between Field Staff, Volunteers, and partners; send pre-program emails and host pre-program planning calls with all Parties
• Arrange and conduct post-program debriefs with partners in collaboration with the Program Manager, documenting relevant notes and findings in the appropriate Salesforce Account
• Aid in building out the program webpages and marketing approval project annually
• Assist in advancing the stewardship efforts for key partners
• Support the Programs Team with ongoing administrative work and projects as needed
• Create trackable and transparent projects and track task progress per program
• Other duties as assigned

Desired Skillset:

• Hardworking individual who takes initiative
• Must be approachable, flexible, understanding, hardworking, and motivated
• Demonstrated ability in conducting professional discussions and collaboratively finding solutions with key stakeholders, fostering effective communication and mutual understanding.
• Ability to effectively address and resolve issues in a timely and professional manner
• Basic understanding of working with data and project management systems and/or willingness to learn. Familiarity with Salesforce is a bonus
• Strong attention to detail and highly organized
• Self-motivated and eager to jump into projects (put another way, you're a problem solver)
• Energetic and enjoy engaging with staff, partners, and vendors
• Strong track record of honesty and integrity
• Committed to their own growth and development including comfortability taking direction and receiving feedback
• Wilderness First Aid certificate is preferred, but not required
• Committed to advancing FDs' JEDI goals
• Representative of FD's Core Values & Code of Conduct
• Strong passion for FD's mission and support for its long-term vision and goals

Inside Details:

This is a full-time, non-exempt position based at our headquarters in Denver, CO. The position will be a hybrid of office/remote work with the expectation of being in the office two days per week. There may be a few times throughout the year where you are asked to work nights or weekends.

We offer competitive health benefits, 4% employer retirement matching, 25 days of PTO annually, paid parental leave, an annual professional development stipend, monthly health and wellness stipend, staff retreats and outings, and trips to our programs to experience FD's work first-hand.

First Descents prides itself on being an inclusive community with an ongoing commitment to justice, equity, diversity, and inclusion (JEDI). We know that cancer and other serious health conditions do not discriminate, and we are dedicated to serving all categories of identity. Our programs use the healing power of adventure to build supportive networks and ignite the Out Living It spirit.

The salary range for this position is $20.70 to $24.15 per hour.

Apply:

If you're passionate about contributing your skills and enthusiasm to help us serve countless more young adults impacted by cancer and other serious health conditions in the years to come, we want to hear from you

First Descents is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, caregiver status, or any other status protected under federal, state, or local law.