Event Technician, Audio Visual - Pomona, United States - Encore Canada

Encore Canada Pomona, United States

3 weeks ago

Description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

• Strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.

• Monitors events and checks in on customers throughout the day.

• Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

• Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

• Understands company processes, follows procedures, and completes systems entry and paperwork accurately.

• Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

• Increases revenue by utilizing floor up-selling techniques.

• Works with clients to finalize invoices.

• Completes order entries in Navigator, as needed.

Job Qualifications

• High School Diploma required. Associate's degree is preferred.

• 1 year of customer service or hospitality experience is preferred.

• 1 year of audio visual experience or equivalent in educational environment is preferred.

• A valid driver's license is required for team members that may operate Company vehicles.

• Additional DOT requirement may need to be met if applicable.

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Audio Visual Technichian

2 weeks ago

Inspire Event Technologies LLC Costa Mesa, United States

At **INSPIRE**, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. **INSPIRE** operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reas ...
Audio Visual Technician

2 weeks ago

Fan2see Productions Llc Cypress, United States

Overview: · We are seeking an experienced Audio Visual Technician to join our team. As an Audio Visual Technician, you will be responsible for setting up, operating, and maintaining audio and visual equipment for various events and presentations. This is a hands-on role that requ ...
Audio Visual Technician

2 weeks ago

AV Extreme, LLC Cypress, United States

We have an immediate opening for an Audio-Visual Technician to join our Houston area-based company. · - We are seeking an experienced (2 year minimum) Audio Visual Technician · - Our Audio Visual Technicians are responsible for the installation, testing, and troubleshooting of AV ...
Audio Visual Technician

3 weeks ago

Grace Lutheran Church Huntington Beach, United States

**Job Overview**: · We are seeking a skilled Audio Visual Production Coordinator to join our team. As an Audio Visual Production Coordinator, you will be responsible for setting up, operating, and maintaining audio and visual equipment for onsite and online worship services vario ...
Audio Visual Services Technician

2 weeks ago

California Baptist University Riverside, United States

Reporting to the Audio Visual Services Manager, the Audio Visual Services Technician directs and coordinates state-of-the-art audio visual support services for all campus events. The Audio Visual Services Technician will maintain/upgrade equipment, operate multimedia equipment an ...
Experienced Audio Visual Tech

3 weeks ago

Ace January Productions Los Angeles, United States

**Qualifications** · - Proficient in professional live production systems (e.g. audio, video, projection, lighting, power distribution, rigging, and staging) along with Information and Communication Technology (e.g RF, wireless, local, and wide area networks, cellular technologie ...
Crestron/extron Audio Visual

3 weeks ago

Golden Star Technology Cerritos, United States

**Position**: Audio Visual (AV) Programmer · **Location**: Cerritos, CA · **Audio Visual (AV) Programmer Position Summary** · As GST's AV Control System Programmer, you will be responsible for planning, developing, testing and implementing control system code, audio files, and ot ...
Event Technician, Audio Visual

2 weeks ago

Encore Global Irvine, United States

The approximate hourly range is based on skills & experience $ per hour. · Position Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This posi ...
Audio and Visual Support Technician

3 weeks ago

Automobile Club of Southern California Costa Mesa, United States

As our Audio and Visual Support Technician, you will have responsibility for onsite meetings and various events as well as oversight of the AV infrastructure, ensuring equipment is current with security patches and system updates. For onsite small to medium events, you will be re ...
Audio Visual Cad Technician

1 week ago

Golden Star Technology Cerritos, United States

**Job Title**: Audiovisual CAD Technician · **Location**: Cerritos, CA · **Position Overview** · At Golden Star Technology (GST), we are seeking a skilled Audiovisual (AV) CAD Technician to transform rough AV sketches into detailed technical drawings. In this role, you will utili ...
Audio Visual Production Crew

3 days ago

Frogmouth Productions Irvine, United States

**Responsibilities** · *Loading and unloading gear on and off trucks. *Setting up of audio visual equipment, staging, pipe and drape, and portable dance flooring in hotel ballrooms locally and across the country. *Clean up audio visual equipment, staging, pipe and drape, and port ...
Temporary Audio/visual Technician

1 week ago

MOCA Los Angeles, United States

Temporary Audio/Visual Technician works onsite under the supervision of the AV Technical manager to provide assistance for MOCA rental events, exhibitions, film and video presentations, performances, lectures and presentations and various other programs at both MOCA locations (MO ...
Technical Supervisor, Audio Visual

3 weeks ago

UCLA Los Angeles, United States

Reporting to the Museum & Theater Technical Director, the Technical Supervisor, Video is responsible for the technical preparation, production, and documentation of all AV Services and Live Events including lectures, performances, and screenings. Collaborating and communicating w ...
Audio Visual Production Crew

1 day ago

Frogmouth Productions Irvine, United States

**Responsibilities** · *Long Haul driving of (26" commercial box) trucks to events from either the Irvine or Nashville facilities. *Loading and unloading gear from trucks. *Setting up of equipment (staging, sound, truss, lighting fixtures, LED screens, pipe and drape, portable da ...
Audio Visual Project Manager

5 days ago

BEINCOURT Los Angeles County, CA, United States

**About us** · We help judicial systems transition to a hybrid virtual courtroom with superior audio quality and video capabilities. We heard the need for interpreters to have the ability to perform simultaneous interpretation remotely without having to manage multiple devices. T ...
P/t Audio Visual Technician

1 week ago

Brea United Methodist Church Brea, United States

Part-Time Audiovisual Technician · Brea United Methodist Church · Brea, California · Schedule: Sunday Mornings (approximately 2-3 hours) · Compensation: $25 - $35 per hour · Key Responsibilities: · 1. Sound Control: · - Set up and adjust sound equipment to ensure high-quality aud ...
Lead Audio Visual Field Technician

1 week ago

EOS Los Angeles, United States

**WHO WE ARE**: · EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfacti ...
Technical Supervisor, Audio Visual-hilton Anaheim

3 weeks ago

Encore Global Anaheim, United States

Position Overview · The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also part ...
Audio Visual Technician

1 week ago

IES Communications, LLC Irvine, United States

The Lead AV Tech will be well rounded and experienced in commercial Audio/ Visual systems. The Lead AV Tech should have strong industry knowledge of best practices and installation standards consistent with Info. Comm/ Avixa and manufacturers specif Technician, Audio Visual Techn ...
Audio Visual Technician- Executive Business Club

12 hours ago

State of the Art Audio Visual Inc. Los Angeles, United States

**About Our Company**: · Servicing Southern California with over 30 years as an industry leader, State of the Art Audio Visual (S.A.V.E) is the premiere source for audio visual services and technology, providing customers with everything they need to meet their presentation, trad ...