- Manage a small book of business in direct support of local office operations
- Master and execute servicing/processing tasks (such as issuance of certificates of insurance, etc.) and other related service tasks within the Agency Management System/EPIC while utilizing appropriate naming conventions and activities
- Provide prompt, accurate & thoughtful service to clients by consistently responding to internal and external client inquiries within 24 hours of when they are received
- Produce accurate and thorough documents using word and excel in order to meet deadlines
- Assist in the facilitation of the Client Engagement Strategy including scheduling, creating of documents, documentation in EPIC, etc.
- Organize and market new business submissions, in collaboration with other team members and stakeholders
- Client/Quality Focus: Anticipates, monitors and meets the needs of clients, and responds to them in an appropriate manner. Demonstrates a personal commitment to identify clients' business needs and continually seeks to provide a trusted advisor level of service
- Organization and Planning: Ability to plan, prioritize and organize work to meet or exceed deadline expectations
- Attention to Detail: Comprehensive and error free work
- Coachable: Quick learner and the ability to take direction/constructive feedback
- Communication: Successfully conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts
- Emotional Intelligence/Inclusiveness: Appropriately interacts with all members of the team, visitors, carriers and community partners without regard to individual characteristics
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Social Services Specialist
2 days ago
City of Jacksonville, FL Jacksonville, United StatesThe Parks, Recreation and Community Services Department is actively seeking a Social Services Specialist. · - Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, ...
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Service Desk Support Specialist
2 weeks ago
Baptist Health Jacksonville, United States**Job Summary** · **Baptist Health is looking to add a Service Desk Support Specialist in our IS End User Services department at the Baptist IT Center in Jacksonville, FL**. This is a hybrid Full-Time days shift opportunity with hours of Monday - Friday various shifts. · The Serv ...
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Nemours Jacksonville, United States**Nemours is seeking a Project Services Specialist, Marketing and Digital to join our Nemours Children's Health team in Jacksonville, FL.** · As a Project Services Specialist at Nemours Children's Health, you will play a crucial role in supporting the planning, execution, and del ...
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Service Desk Specialist
5 days ago
RightClick Jacksonville, United StatesOne of our biggest clients in the healthcare industry is making strides in a number of specialized practices. They are committed to providing top care and their rapid growth is a sign of their success. They are looking to take on a Service Desk Specialist who will provide over th ...
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Patient Service Specialist
1 hour ago
The Mayo Clinic Jacksonville, United StatesThe Patient Service Specialist plays an integral role in creating a premium customer service experience and guiding patients and visitors smoothly through their visits. The PSS facilitates patient visits through thorough and timely appointment arriva Patient, Specialist, Service, ...
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Customer Service Specialist
1 week ago
Dun & Bradstreet Jacksonville, United StatesAccurate, timely, complete and consistent global customer support involving resolution of multi-channel inquiries from customers of Dun & Bradstreet requiring a specialized skillset in Technology, Data, Product Usage, Cancellation Avoidance or Compla Customer Service Specialist, ...
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Customer Service Specialist
3 weeks ago
Massey Services Jacksonville, United States** Customer Service Specialist** · **Job Category****:** Administrative **Requisition Number****:** CUSTO003231 Showing 1 location **Job Details** · **Description** · Based in Orlando, Florida, Massey Services is the nations fifth largest pest prevention company and the larges ...
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Customer Service Specialist
3 weeks ago
Rollins Jacksonville, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO021510 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Serv ...
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Services Product Specialist
1 week ago
Intercontinental Exchange Holdings, Inc. Jacksonville, United StatesOverview: · Job Purpose · The Services Product Specialist supports the customer facing organizations (Technical Support, Professional Services, Relationship Managers) and is responsible for the end-to-end ownership of pre- and post-release activities from go to market planning, ...
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IT Service Desk Specialist
5 days ago
Spectraforce Technologies Jacksonville, United StatesTitle: IT Service Desk Specialist · Location: · Remote · Duration: 6 + Months · For local (Jacksonville FL) it is preferred they are onsite through the training which is approximately 3-4 weeks. · Hours for training is 7:30am-4:00pm EST. · Once training is completed, can re ...
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Client Service Specialist
3 weeks ago
Hylant Jacksonville, United StatesThe Opportunity: The Client Service Specialist is responsible to consistently & effectively develop, enhance and solidify client relationships by providing exceptional customer service in accordance with Hylant standards. Provide a high level of support to fellow team members in ...
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Financial Services Specialist
1 week ago
Allstate Jacksonville, United StatesJob Title: Personal Financial Representative · Would you like to own a meaningful financial services practice under the Allstate brand? · Scale your existing practice with proven support, flexibility and access to new customers. We're looking for professionals with a growing prac ...
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Senior Service Specialist
2 weeks ago
Epiq Jacksonville, United StatesIt's fun to work at a company where people truly believe in what they are doing · Job Description: · A Senior Service Specialist provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. · RE ...
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Customer Service Specialist
2 weeks ago
Oates Energy, Inc. Jacksonville, United StatesJob Description · Job DescriptionOates Energy is hiring We begin all new hires to join as Customer Service Specialists. This is the best way to learn our business and grow from this position. A customer service specialist assists customers with questions regarding their Oates Ene ...
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Food Service Specialist
2 weeks ago
Lakeview Jacksonville, United StatesWe are looking for detail oriented, self-starting Food Support Specialist to join our dining facility and our kitchen team within our Eating Disorder Program.The Food Service Specialist will be responsible for maintaining the cleanliness and sanitation of the kitchen, equipment, ...
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Service Center Specialist
1 week ago
ittxylem Jacksonville, United StatesJob Details · We're Hiring for a Service Center Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving t ...
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Service Center Specialist
1 week ago
Xylem Jacksonville, United StatesWe're Hiring for a Service Center Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most ...
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Senior Service Specialist
1 week ago
Epiq Jacksonville, United StatesIt's fun to work at a company where people truly believe in what they are doing · Job Description: · The Senior Service Specialist will work in the office of Foley & Lardner LLP, one of Jacksonville's premier law firms, assisting with general office duties, including mail, dist ...
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Family Services Specialist
1 week ago
Habitat for Humanity of Jacksonville Jacksonville, United StatesUSE YOUR TALENTS TO MAKE A DIFFERENCE IN THE LIFE OF A FAMILY · Habitat for Humanity of Jacksonville, Inc. (HabiJax) is currently seeking a Family Services Specialist who has a heart for helping families and individuals in need of a hand up to buy a place they can call home. Hab ...
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Service Center Specialist
1 week ago
Xylem Jacksonville, United StatesWe're Hiring for a Service Center Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most ...
Client Service Specialist - Jacksonville, United States - Hylant
Description
The Opportunity: The Client Service Specialist is responsible to consistently & effectively develop, enhance and solidify client relationships by providing exceptional customer service in accordance with Hylant standards. Provide a high level of support to fellow team members in the handling of new & renewal business, enabling continuous growth & development of insurance knowledge & professionalism to the highest level possible. Are You A Match? The Client Service Specialist is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 5+ years experience in this space you will need a valid Florida insurance license in good standing. In This Role You Will Execute On:#LI-Hybrid