Ellie Cruz

I really enjoy being a concierge because it is the first pount of contact where I get to interact with clients on a regular basis. As a concierge I greet with warm welcomes, fond farewells, and create remarkable experiences for the clients. I have a service oriented mindset and be capable of making every guest feel valued. I am willing to go above and beyond to deliver an exceptional member experience.

As an employee, I always have a positive attitude, maintain a professional appearance, and keep a readiness to work as a team.

My communication skills are strong and include verbal, written, phone, text, and social media communications.

Bailey’s Health and Fitness—Guest Services, Current Employment

Jordan Faye Contemporary Art Gallery, Maryland—Gallery Concierge, 2012-2016

Communications Major, Montgomery College, AA