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Woonsocket

    Marketing Manager - Woonsocket, United States - US Tech Solutions

    US Tech Solutions
    US Tech Solutions Woonsocket, United States

    10 hours ago

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    Description

    Position Summary:


    Duties
    The Strategic Marketing Senior Manager will support the business.

    They will drive forward our marketing goals through helping set the marketing and business strategy, working closely with cross-functional partners in media, analytics, digital, operations, and more.


    Duties could include:

    • Lead the development of annual marketing plan(s) that will support the acquisition and retention
    • Partner with creative agency to guide development of creative assets and collaborate with stakeholders to gather and reconcile feedback based on strategic direction
    • Lead the development of media strategy in partnership with media partners and agency partners
    • Work closely with the insights team to understand consumer sentiment and feedback to inform campaign strategies
    • Develop learning agenda & measurement plan, size business opportunity, and understand the role of different channels in acquiring new consumers
    • Supports execution of all project deliverables including, brief development, media strategy & plan (in collaboration with media team), digital capabilities, in store experience collaboration with Operations on field readiness
    • Develops and maintains performance dashboard in partnership with analytics partners to forecast marketing channel conversions against budget and track performance of marketing channels to identify optimizations
    • Identify customer growth segments and build strategies to target and personalize communications at relevant moments to motivate program trial and upsell
    • Develop competitive set and regular benchmarking to understand how other retailers/competitors market their loyalty business (claims/benefits, marketing campaign insights, etc.)
    • Ability to effectively influence different partners across the organization (merchandising, marketing and digital)
    • Actively develops open and trusting relationships across a large, complex organization to create clear goals, accountability and outcomes

    Ideally has a deep background in at least one of these areas:


    • Performance Marketing - Experience designing and running digital lead generation campaigns that effectively acquire & retain high quality customers
    • Digital Marketing - Strong understanding of digital channels and the effectiveness, mix and ROI needed to deliver on enrollment targets
    • Media Planning - Ability to develop media spend and pacing estimates, report on results and re-optimize based on results
    Experience
    Required Qualifications


    • 7+ years of marketing experience with a strong foundation of business, retailer, and consumer understanding.
    • 1 year of leadership experience

    Preferred Qualifications


    • 1+ years of product marketing experience, including competitive benchmarking, basic UI/flow analysis and developing strategic business cases
    • 1+ years of digital marketing experience including examples of testing and validating emerging opportunities
    • 1+ years of brand or category management experience a plus
    • Digital and store marketing experience
    • Proven track record of the ability to work collaboratively with internal and external business partners in delivering positive ROI results.
    • Intellectual curiosity and rigorous analytical experience and a strong familiarity with the digital environment
    • Self-motivated and creative problem solver

    Position Summary
    Expertise in business strategy, marketing measurement and reporting methods/tools with knowledge of retail loyalty programs. History of delivering results for Fortune 500 companies, able to work matrixed environment to get programs executed


    Education:

    High school diploma required

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