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San Marcos

    Host/Hostess - San Marcos, United States - Kerbey Lane Cafe

    Kerbey Lane Cafe
    Kerbey Lane Cafe San Marcos, United States

    2 weeks ago

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    Description
    :

    Job Title:

    Host/Hostess
    Department:

    Operations
    Reports to:

    Managing Partner, Store Leader on Duty

    Position Summary:

    Warm, friendly, greets guests at the door as soon as they arrive. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.

    Primary duties and responsibilities include, but are not limited to, the following:


    • Promotes a welcoming environment for every guest.
    • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest's expectations.
    • Greets and seats guests, presents clean menus to guests, informs them of a special.
    • Take names on a waiting list, quotes guests accurate wait times, and organize a fair seating rotation.
    • Observes tables and keeps track of clean, dirty, or occupied tables.
    • Cleans, organizes, and stocks menus at host area.
    • Maintains restroom cleanliness throughout the shift.
    • Answers phone calls and answers questions concerning the menu and restaurant.
    • Assists with the duties of servers or bussers as appropriate; pre-bussing tables, refilling coffee, or rolling silverware.
    • Maintain specific side-work and ensure total cleanliness and smooth operation of the restaurant.
    • Follow Store Leader's instructions and suggestions regarding tasks related to your role.
    • Communicates with bussers, servers, and Store Leaders and assists in an entire team effort
    • All other duties as directed, including having fun with our guests and your co-workers.

    Requirements:

    Essential Physical Requirements:


    • Walks and stands during the entire shift.
    • Reaches, bends, carries, and wipes.
    • Carries highchairs, boosters, and slings when requested by table.
    • Verbally communicate with guests and people on the phone.

    Additional Info:

    Knowledge and Skills


    • Food Handler Certified by State of Texas and the city where the restaurant is located.
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