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    Front Office Coordinator - New York, United States - Lotte New York Palace

    Lotte New York Palace
    Lotte New York Palace New York, United States

    2 weeks ago

    Default job background
    Description
    Job Description
    • Assist the Director of Front of the House in the administrative duties of the Front Office department (Bellmen, Doormen, Bell Captains, Concierge, Guest Service Agents, Towers Page, Towers Maitre D'Etage, Mail Desk Agents, and Package Room Attendants)
    • Assist with blocking rooms and running daily reports
    • Respond to guests' special requests, needs, problems, issues, and concerns.
    • Ensure that Standard Operating Procedures are being adhered to
    • Perform other tasks as assigned by the Director of Front of the House
    Requirements
    • Prior Front Office experience in a luxury property is strongly preferred
    • Bachelor's degree highly preferred
    • Excellent communication skills
    • Self-motivated, customer-focused and committed to maintaining superb customer service throughout all areas of the Front Office

      Hourly rate: $30.6168

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