System Director of Human Resources - Manchester, United States - North Country HealthCare

Description

Position Summary
The Human Resource
Director will plan, lead, direct, develop, and coordinate the policies,
activities, and staff of the Human Resource (HR) department, ensuring legal
compliance and implementation of the organization's mission and talent
strategy. The position represents a blend of centralized and non-centralized
functions, requiring a candidate with the ability to work with multiple
stakeholder groups.

Reporting Relationships
The System Director of Human Resources reports directly
to the system CEO on all matters. The position will also work directly with the
NCH cabinet, comprised of NCH affiliate CEOs as well as other system
executives.

Key Attributes

Healthcare Knowledge

• Understanding of the healthcare industry, including regulatory requirements, accreditation standards, and specific challenges within the healthcare workforce.

Human Resources Expertise

• Strong background in HR management with expertise in recruitment, employee relations, performance management, compensation, benefits administration, and compliance.

Strategic Leadership

• Ability to align HR strategies with the overall goals and objectives of the healthcare system, contributing to organizational success.

Regulatory Compliance

• Stay current with federal, state, and local labor laws and healthcare regulations to ensure the healthcare system's HR policies and practices remain compliant.

Employee Relations

• Skill in fostering positive employee relations, conflict resolution, and addressing employee concerns in a healthcare setting.

Talent Acquisition and Retention

• Develop and implement effective recruitment and retention strategies to attract and retain qualified healthcare professionals.

Training and Development

• Implement training programs that address the specific needs of healthcare employees, ensuring ongoing professional development.

Diversity and Inclusion

• Promote diversity and inclusion within the healthcare workforce, recognizing the importance of cultural competence and sensitivity in a healthcare setting.

Health and Safety

• Collaborate with other departments to ensure a safe and healthy work environment, addressing occupational health and safety concerns.

Data Management

• Utilize data analytics to inform decisionmaking related to workforce planning, employee engagement, and other HR initiatives.

Communication Skills

• Strong communication skills to interact with diverse healthcare professionals, executives, and other stakeholders, conveying HR policies and initiatives effectively.

Ethical Conduct

• Uphold high ethical standards and ensure HR practices align with the organization's values and mission, especially in handling sensitive healthcare information.

Change Management

• Navigate and lead HR initiatives during periods of organizational change, such as mergers, acquisitions, or restructuring.

Technology Proficiency -

Familiarity with HR information systems and other relevant technologies to streamline HR processes and ensure accurate record-keeping.
Collaboration and Teamwork -

Work collaboratively with other departments to address healthcare system-wide challenges and promote a positive organizational culture.

Principle Duties and Responsibilities
1.


Strategic Planning:
Collaborate
with top management to develop and implement HR strategies that align with the
overall goals of the healthcare system.

Forecast
workforce needs and plan for recruitment, retention, and talent development.

2.


Recruitment and Staffing:
Oversee
the recruitment process, including creating job descriptions, conducting
interviews, and making hiring decisions.

Develop
and maintain relationships with educational institutions and professional
organizations to ensure a pipeline of qualified healthcare professionals.

3.


Employee Relations:
Address
and resolve employee relations issues, conflicts, and concerns.

Promote
a positive and inclusive workplace culture that values diversity and fosters
collaboration.

4.

Compliance and Policy

Implementation:
Ensure
compliance with healthcare regulations, labor laws, and industry standards.

Develop
and implement HR policies and procedures that align with legal requirements and
industry best practices.

5.


Employee Benefits and Compensation:
Manage
employee benefits programs, including health insurance, retirement plans, and
other perks.

Develop
and review compensation structures to ensure competitiveness in the healthcare
industry.

6.


Training and Development:
Identify
training needs and coordinate professional development programs for healthcare
staff.

Foster
a culture of continuous learning to enhance the skills and knowledge of the
workforce.

7.


Performance Management:
Implement
performance appraisal systems and processes to assess and improve employee
performance.

Work
with department heads to set performance goals and provide feedback to
employees.

8.


Health and Safety:
Ensure
compliance with health and safety regulations to maintain a safe working
environment for healthcare professionals and staff.

Develop
and implement safety programs and protocols.

9.


Succession Planning:
Identify
and nurture talent within the organization for future leadership roles.

Develop
succession plans to ensure continuity in key positions.

10.


Data Management and Reporting:
Maintain
accurate and confidential employee records.

Generate
and analyze HR metrics and reports to inform decision-making and strategic
planning.

11.


Employee Engagement:
Develop
initiatives to enhance employee engagement, satisfaction, and morale.

Conduct
surveys and gather feedback to assess and improve organizational culture.

Education, Experience and Characteristics
Education

A bachelor's degree in Human Resources, Business
Administration, Healthcare Administration, or a related field is required.

Master's degree in HR, Business Administration, or a
relevant field preferred.


Experience:
Substantial experience in HR management, preferably in a
healthcare setting.

Progressive experience in HR roles, with a track record
of increasing responsibilities.

Experience in handling HR functions specific to
healthcare, such as compliance with healthcare regulations, understanding of
healthcare labor laws, and familiarity with healthcare industry standards

Is familiar with, and embraces the complexities of
functioning within an integrated health system, including matrixed
reporting relationships.


Healthcare Knowledge:
Understanding of the healthcare industry, its
regulations, and the specific challenges faced by healthcare workers.

Knowledge of healthcare-specific HR issues, such as
compliance with healthcare regulations, healthcare credentialing, and
understanding of healthcare job roles and responsibilities.


Leadership and Management Skills:
Strong leadership skills to effectively manage the HR
team and collaborate with other departments.

Experience in strategic HR planning and implementation to
support organizational goals.

Ability to develop and implement HR policies and
procedures

Is familiar with, and embraces the principles of
High Reliability, and is further experienced in Performance Improvement
(LEAN, Six Sigma) methodologies.


Communication and Interpersonal Skills:
Excellent communication skills to interact effectively
with healthcare professionals, administrators, and staff.

Strong interpersonal skills to build positive
relationships and resolve conflicts within the healthcare setting.


Legal and Regulatory Compliance:
Knowledge of labor laws, healthcare regulations, and
compliance requirements specific to the healthcare industry.

Experience in ensuring that HR practices align with legal
and regulatory standards in healthcare.


Employee Relations:
Expertise in managing employee relations, including
conflict resolution, performance management, and employee engagement.

Ability to address and resolve sensitive issues in a
healthcare setting.


Strategic Thinking:
The ability to align HR strategies with the overall
strategic goals of the healthcare organization.

Experience in workforce planning and talent management to
meet the evolving needs of the healthcare system.


Technology Proficiency:
Familiarity with HR information systems and other
relevant technology used in the healthcare industry for managing employee data,
payroll, and benefits.


Certifications:
Professional certifications such as PHR (Professional in
Human Resources) or SPHR (Senior Professional in Human Resources) can be
beneficial.

Physical Demands/Working Conditions

Must be
able to adapt to frequently changing work priorities and be able to
prioritize and balance the requirements of working with and throughout
various functions and entities in the organization to achieve operational
success.
Must be
able to travel to various NCH locations as needed.
Occasional lifting and carrying of
objects up to 15 pounds. This position requires the ability to sit for
prolonged periods.

About North Country Healthcare (NCH):

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire.

NCH includes numerous physicians and medical providers at multiple locations.

This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services.

NCH remains committed to the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

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