Jobs

    Rural Route Application Support Analyst - Washington, United States - Expedite Technology Solutions LLC

    Expedite Technology Solutions LLC
    Expedite Technology Solutions LLC Washington, United States

    3 weeks ago

    Default job background
    Description

    Education:
    Bachelor's



    Clearance Required:
    Public Trust
    Role Title Rural Route Application Support Analyst Start Date for assignment 6/10/2024 End Date for assignment 9/30/2024 # of Resources Needed 1 Hours per Week 40 Job Description This work is ¿Sold ¿Unsold


    Specialization:

    NA

    Technical Skills:
    Skill Years/Level of Experience Database Management P- Beginner Issue Management P- Beginner System Administration P- Beginner
    P- Beginner (0-2 yrs experience)
    P- Intermediate (3-5 yrs experience)
    P- Advanced (7-10 yrs experience
    P- Expert (10+ yrs experience)


    Role Description:
    Perform analysis on incoming user support requests and determine correct assignment of personnel to carry out escalated Issues. Determine best course of action to mitigate or resolve any issues and communicate the results back to client. Verification of functionality and enhancements that have been deployed in releases of custom software. Create defects or issue reports for custom software. Opportunity to work with databases and data tools such as Oracle SQL Developer, Python and Jupyter Notebooks.

    Database Management, Issue Management, System Administration


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